UMB AG is hiring a Senior System Engineer to provide expert-level management and development of complex customer IT infrastructures for SMEs. In this role, you will act as a trusted technical advisor, ensuring optimal customer care and high-quality project implementation.
What You'll Do
- Supervise complex customer infrastructures in close contact, on-site or remotely for SMEs.
- Advise, operate, and further develop customer On-Premise, Private, and Public Cloud platforms across technologies like Microsoft Server & Clients, Azure, Network, and Virtualization.
- Participate in Change-, Problem-, and Incident-Management (Second-Level) and independently implement projects.
- Provide expertise in technical analysis and in-depth troubleshooting (3rd Level).
- Capture IT infrastructure requirements as a Requirement Engineer and actively support the presales process.
- Take responsibility for creating IT concepts and architectures based on customer needs.
- Act as a trusted advisor to customers, communicating comfortably at a middle management level.
- Ensure optimal customer care and project implementation with a focus on quality.
What We're Looking For
- A completed higher IT education, comparable training with manufacturer certifications, or a career changer with relevant professional experience.
- Broad, sound understanding of SME IT architectures.
- Several years of experience with SME IT infrastructures in areas like Windows Server & Client, Network, and Cloud experience in Azure and M365.
- A healthy spirit of innovation and motivation for improving and developing customer environments.
- Enjoyment in analyzing, optimizing, and automating recurring tasks (e.g., with Windows PowerShell).
- Ability to create documentation and presentations for decision-making bodies and IT operations.
- Excellent German language skills and very good English language skills.
Technical Stack
- Windows Server, Windows Client, Azure, Microsoft 365
- Networking, Virtualization, Backup & Recovery
- Databases, Antivirus, Monitoring, Security
- Windows PowerShell
Team & Environment
You will be a part of the Customer Team St. Gallen at UMB AG.
Benefits & Compensation
- Compensation: CHF 90,000 - CHF 110,000 annually.
- Up to 9 weeks of vacation possible.
- Industry-known events for team spirit.
- Promotion of cohesion and an open corporate culture.
- A positive feedback culture.
- Generous training budgets.
- Almost unlimited career and change opportunities within the UMB IT universe.
Work Mode
This is a hybrid position based in St. Gallen.
UMB AG is an equal opportunity employer.
