Responsibilities
- Guide, mentor, and oversee a high-performing team of professionals based in the Americas, promoting technical excellence and ongoing improvement within the Trust Engagement function.
- Participate in strategic planning with senior leadership to develop and implement a winning enterprise strategy aligned with the company's trust objectives.
- Enhance processes, tools, and reporting to boost the efficiency and scalability of Trust Engagement programs.
- Collaborate across security, compliance, and legal teams on strategic projects that deliver customer trust outcomes at scale.
- Serve as the primary contact for strategic and enterprise customer escalations, ensuring timely resolution and preventing recurrence through post-incident reviews and process enhancements.
- Support executive briefings by presenting the company's trust strategy to customers during pre- and post-sales engagements.
- Assist legal in negotiating security and compliance terms and exhibits for customer agreements.
Benefits
- Health and wellbeing resources
- Paid volunteer days
- Equity
- Bonuses
- Commissions
Compensation
Not specified
Work Arrangement
Remote (Worldwide) — any country where we have a legal entity
