This is a full-time remote Customer Support Agent position at HOS247 LLC, supporting English, Spanish, and Russian-speaking customers in the USA and Canada. The role involves providing front-line customer support, occasional sales assistance, and contributing to product and service improvements to enhance customer satisfaction and retention.
What You'll Do
- Provide front-line support to English-speaking, Spanish-speaking, and Russian-speaking drivers and fleet managers in the USA and Canada
- Occasionally assist with sales-related tasks
- Proactively identify areas for product and service improvements
- Participate in the implementation of solutions to increase customer satisfaction, user growth, and retention
What We're Looking For
- Fluency in English, Spanish, and Russian
- Ability to work full-time remotely
- Experience in customer support or a related role
- Strong communication skills
- Ability to work as part of a team
- Desire to have an impact on the organization
- Willingness to grow into upper-level positions quickly
Team & Environment
- Team-oriented
- Impact-driven
- Growth-focused
Work Mode
Full-time remote (work-from-home) position available to candidates in the USA and Canada.
