Kyndryl is seeking a Treasury Applications Support professional to join our Payments team. We design, build, manage, and modernize the critical technology systems the world depends on every day. In this role, you will perform bank account management processes, providing workflows for opening, closing, and maintaining accounts. This includes troubleshooting payment failures by identifying root causes and working with banks to resolve issues.
What You'll Do
- Perform risk-based, objective, and independent financial and operational audits of Kyndryl’s processes and controls.
- Execute all phases of audit engagements, including planning, risk evaluation, testing, and reporting findings with recommendations.
- Ensure quality of work and deliverables in accordance with professional and Kyndryl GAO standards.
- Provide strong analytical and critical thinking skills to identify root causes and improve Kyndryl’s control posture.
- Analyze complex problems, anticipate potential risks, and develop recommended solutions.
- Communicate audit status, results, and issues clearly to Kyndryl leadership.
- Develop a strong understanding of the business, operations, and policies in the areas under review.
- Serve as a trusted advisor for business process and internal controls.
- As a Technical Owner, be responsible for the overall governance, support, and maintenance of the assigned FIS platform.
- Gather and present evidence related to payment processes and configurations during audits.
- Track support incidents and user requests, ensuring all appropriate incidents are driven to closure.
- Assist with other projects and various administrative tasks as they arise.
What We're Looking For
- Bachelor's Degree.
- A minimum of 3 years of experience in managing and supporting payment processes.
- Ability to manage payment workflows and perform root cause analysis.
- Experience in maintaining documentation and supporting audit processes.
- Familiarity with managing support queues and incident resolution.
- Responsibility for cash management, inter-company settlements, hedge trading, trade settlements, and accounting.
- A self-starter with the ability to take initiative and work independently with minimal supervision.
- Strong oral and written communication skills.
- Effective problem-solving abilities.
- A team player with a collaborative mindset.
Nice to Have
- Knowledge of Microsoft Power Suite.
- Knowledge of FIS Trax, FIS Integrity, and FIS eBAM platforms.
Technical Stack
- FIS Trax
- FIS Integrity
- FIS eBAM platforms
- Microsoft Power Suite
Team & Environment
You will be part of Kyndryl’s Payments team.
Benefits & Compensation
- Hands-on experience, learning opportunities, and the chance to certify in all four major platforms.
- Programs for personal and professional development.
- Employee learning programs with access to industry-leading learnings for certifications, including Microsoft, Google, Amazon, and Skillsoft.
- Volunteering and giving platform across the enterprise.
- Benefits that give you choice, represent the diversity of our employees, and support you and your family through important moments.
We are always moving forward, constantly pushing to create a more equitable and inclusive world for our employees, customers, and communities. We welcome people of all cultures, backgrounds, and experiences.
