Braze is hiring a Training Associate to execute customer-facing training programs for Inspiren's senior living technology ecosystem. You will deliver training content, drive customer engagement, and ensure product adoption across the entire customer journey.
What You'll Do
- Deliver and facilitate customer training across implementation, go-live, and ongoing education phases.
- Manage scheduling, coordination, and delivery of live and asynchronous training sessions.
- Track participation, completion, and engagement metrics across training programs.
- Provide input for case studies and success stories that highlight effective product adoption.
- Relay customer feedback and usage patterns to inform product and training updates.
What We're Looking For
- 1 year in a customer-facing training, onboarding, or support role.
- Strong communication and presentation skills, both in-person and virtual.
- Experience delivering engaging training content.
- Highly organized, self-motivated, and detail-oriented.
- Comfortable working cross-functionally in a fast-paced environment.
Nice to Have
- Experience in healthcare or SaaS.
Team & Environment
This role reports to the Director of Training.
Benefits & Compensation
- Compensation: $55,000 - $65,000 + equity
- Equity & Benefits (including medical, dental, and vision)
- Flexible PTO
Work Mode
This is a remote position open to candidates located in the US.
Inspiren does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.
