Goldman Sachs Asset & Wealth Management is looking for a Trading Systems Support Engineer to join our Futures Trading team. You will manage the technical and operational risk of our fast-paced, multi-asset electronic trading business, partnering closely with the desk to support pricing and execution services. Your focus will be on site reliability engineering, automation, monitoring, and incident management to ensure system stability and performance.
What You'll Do
- Perform technical and operational risk management for a fast-paced, multi-asset electronic trading business.
- Analyze and create sustainable systems and services that meet uptime and performance requirements through automation.
- Find opportunities for efficiency and cost savings in support processes and the physical environment.
- Partner with software and infrastructure owners to diagnose and resolve hardware and network issues.
- Lead incident and crisis management efforts.
- Interact significantly with the Futures front office.
- Participate in system design consulting, platform management, and capacity planning.
- Support the day-to-day operations of the trading desk and electronic trading systems.
- Oversee every component of the production system to identify and resolve problems and assess the risk of systems changes.
What We're Looking For
- 5+ years of professional experience in a technical support, SRE, or operations role within a fast-paced trading or financial environment.
- Proven aptitude for understanding complex algorithms, data structures, and software design principles relevant to high-performance systems.
- Solid understanding of Linux operating system internals and networking concepts.
- Strong analytical and problem-solving skills, with the ability to quickly diagnose and mitigate issues under pressure in a real-time trading environment.
- Excellent communication and interpersonal skills, crucial for effective interaction with trading desk personnel and technical teams.
- Ability to effectively multi-task, prioritize, and manage incidents in a dynamic trading environment.
Nice to Have
- Direct experience providing 1st, 2nd, or 3rd line support to a trading desk or front-office users.
- Hands-on experience with Site Reliability Engineering (SRE) practices, including automation, monitoring, and incident response.
- Proficiency in at least one scripting or programming language (e.g., Python, Shell Scripting, Java, C++) for automation, tooling, and operational tasks.
- Experience with distributed systems design, maintenance, and troubleshooting.
- Knowledge of financial markets, electronic trading workflows, and the FIX protocol.
- Demonstrated ability to debug, optimize, and troubleshoot code and system performance issues.
Technical Stack
- Linux
- Python
- Shell Scripting
- Java
- C++
Team & Environment
This role is part of Futures Mission Control Engineering within the broader Futures Engineering team.
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