Booz Allen Hamilton is hiring a Technical Writer to support mission readiness through disciplined documentation practices. You will develop and maintain critical configuration change management materials, translating complex technical workflows into structured content that enables execution and oversight.
What You'll Do
- Support the development and maintenance of documentation aligned to Configuration Change Management (CCM) activities, including CI baselines, change workflows, governance board artifacts, and lifecycle documentation.
- Ensure configuration processes and decisions are captured accurately to enable traceability, audibility, and informed decision-making.
- Collaborate with configuration managers, engineers, and program leadership to document evolving system architectures, dependency relationships, and change impacts.
- Translate complex technical workflows into structured content that supports execution, oversight, and mission readiness.
- Operate with extreme ownership and demonstrate accountability for documentation accuracy and delivery outcomes.
- Identify gaps proactively, resolve ambiguity, and ensure configuration documentation supports mission timelines and operational effectiveness.
- Anticipate risks, remove obstacles, and drive clarity before impacts to schedule, cost, or performance occur.
What We're Looking For
- 8+ years of experience developing or maintaining technical documentation supporting configuration management, engineering, or complex technical programs.
- Knowledge of CCM concepts, including CI tracking, baseline documentation, change requests, governance processes, or lifecycle documentation.
- Ability to translate complex technical workflows, system relationships, and governance processes into structured, clear documentation with minimal direction.
- Active Secret clearance.
- Bachelor’s degree and 8+ years of experience writing, editing, or managing CCM documentation in support of complex technical requirements, or 10+ years of experience writing, editing, or managing CCM documentation in support of complex technical requirements in lieu of a degree.
Nice to Have
- Experience supporting CCM or configuration governance environments such as CCBs, ERBs, baseline reviews, and audit activities.
- Experience with enterprise configuration or lifecycle tools such as Windchill, ServiceNow, or Atlassian environments.
- Experience documenting system dependencies, interface relationships, or configuration baselines.
- Experience with AI-assisted or automated documentation workflows supporting configuration processes.
- Experience supporting DoD, ISR, or mission-critical operational programs.
Technical Stack
- Windchill
- ServiceNow
- Atlassian environments
Benefits & Compensation
- Compensation range: $86,800.00 to $198,000.00 (annualized USD).
- Health, life, and disability insurance.
- Financial and retirement benefits.
- Paid leave.
- Professional development and tuition assistance.
- Work-life programs and dependent care support.
- Recognition awards program.
Work Mode
This role follows a hybrid work model.
All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local, or international law.
