vCluster Labs is hiring a Senior Technical Writer to architect the product's 'Golden Path' by building an intuitive documentation experience. You will own the entire documentation ecosystem, implementing a scalable content strategy and ensuring a seamless onboarding journey for our users.

What You'll Do

Own the cohesive and high-impact documentation ecosystem, operating as the 'Product Manager' for docs.
Implement structures like the Diátaxis framework to organize conceptual guides, tutorials, how-tos, and reference material.
Lead the consolidation of onboarding journeys into a singular, high-velocity 'Golden Path' for first cluster deployment.
Partner with DevRel, Engineering, and Product to build feedback loops, documentation testing, and internal contribution guidelines.
Manage the lifecycle of versioned, open-source, and platform documentation with a 'value over volume' mentality.

What We're Looking For

5+ years in Technical Writing or Developer Documentation.
Deep, hands-on experience with Kubernetes environments and complex infrastructure like networking and API gateways.
Cognitive flexibility: willingness to abandon legacy documentation habits based on data-driven evidence.
Strategic thinking to anticipate user friction and identify architectural challenges with innovative content solutions.

Nice to Have

Analytical prowess: background in using documentation analytics and user feedback to track metrics like 'Time to Hello World'.
Experience bridging the gap between open-source community docs and commercial enterprise platforms.
Thriving in environments that use a modern docs-as-code stack, solving discovery problems through automation and AI.

Benefits & Compensation

Competitive compensation package, including equity.
Platinum-level health, dental, vision, and life insurance for you and eligible dependents.
Flexible working schedule where results matter more than fixed hours.
Workplace flexibility with a very flexible policy on where you work.