Quarterhill is looking for a Technical Writer to join our intelligent transportation initiatives. This role supports the Next Generation Platform team, acting as a crucial liaison between platform engineering and business development to translate complex platform capabilities into compelling content.
What You'll Do
- Act as the dedicated liaison between the Next Generation Platform team and the business development organization to ensure technical capabilities are accurately represented in proposals, presentations, and sales materials.
- Collaborate with subject matter experts to gather information and create accurate, user-friendly technical documentation for our modern, microservices-based intelligent transportation platform.
- Support business development efforts by developing and maintaining internal reference documentation, RFP response libraries, and reusable content.
- Develop, edit, and maintain customer-facing documentation including user manuals, as-built documents, and training materials, customized for each client deployment.
- Translate complex platform concepts into clear, accessible content for technical and operational audiences.
- Ensure consistency in voice, style, and terminology across all documentation.
- Deliver and manage documentation using the SharePoint documentation repository, following all document control processes.
- Support multiple projects simultaneously as needed.
What We're Looking For
- Minimum of 2 years of experience in technical writing, preferably in a SaaS, cloud platform, or enterprise software environment.
- Demonstrated experience acting as a bridge between technical and business teams.
- Experience with SharePoint for document management and collaboration.
- Familiarity with API documentation and the ability to interpret technical architecture documents.
- Proven ability to organize and prioritize diverse, multiple tasks and projects simultaneously.
- Bachelor’s degree in Business Administration, Marketing, Technical Writing, Communications, or related field; or equivalent combination of education and/or experience.
- Communicates effectively in writing for diverse audiences.
- Derives information from technical specifications, RFPs, and architecture documents.
- Gives full attention to others, understands points, and asks questions.
- Conveys information effectively and concisely during cross-functional collaboration.
- Ability to deliver high-quality documentation with close attention to detail.
- Proficiency in the Microsoft suite of products.
Nice to Have
- RFP response writing, capability summaries, or proposal support experience.
- Prior exposure to transportation, payments, or government technology systems.
- Familiarity with DITA or topic-based writing.
Technical Stack
- SharePoint
- Microsoft suite of products
Team & Environment
You will support the Next Generation Platform team, acting as a liaison between platform engineering and business development.
Benefits & Compensation
- Paid days off (vacation, sick days, bereavement leave)
- Health and Dental plans
- Retirement plans
- Employee and Family Assistance Program
Quarterhill is an equal opportunity employer.
