US Remote (Country) Full-time USD 80,000 – 115,000 / year

Novolex is hiring a Technical Service Specialist

Responsibilities

  • Communicate effectively with customers, management, and other departments.
  • Deliver training to customers and plant personnel on machine operation and carton performance.
  • Develop skills and competencies to meet business and personal growth goals.
  • Adhere to corporate standards for antitrust compliance, information protection, EEO, safety, quality, ethics, and learning.
  • Perform job duties safely in uncontrolled environments.
  • Wear required safety gear at all times.
  • Maintain regular and reliable attendance.
  • Work flexible hours as needed for the role.
  • Use appropriate personal protective equipment including safety shoes, hearing and eye protection, gloves, and other assigned PPE.
  • Operate tools and equipment such as writing utensils, radios, phones, computers, printers, fax machines, calculators, and relevant software.

Requirements

  • High school diploma or GED.
  • Strong mechanical skills and technical knowledge.
  • Good interpersonal skills with strong verbal and written communication abilities.
  • Self-motivated to work independently and in teams as needed.
  • Willingness to travel 75% of the time with extended periods away from home.
  • Valid driver's license.
  • Working knowledge of Microsoft Office Suite including Word, PowerPoint, Outlook, and Excel.
  • Ability to stand for long periods on level concrete surfaces.
  • Ability to walk on level concrete surfaces.
  • Ability to lift and carry up to 20 pounds with one or two hands.
  • Ability to climb steps and levels in office and manufacturing areas.
  • Ability to grasp items such as computer mice, door handles, file cabinet pulls, tools, and luggage.
  • Close visual acuity for computer tasks, spreadsheets, and financial data.
  • Ability to drive for 1 to 6 hours to reach customer facilities.

Nice to Have

  • Experience in packaging equipment or equivalent in the dairy or juice industry.

Benefits

  • 401(k) plan with company match
  • Comprehensive medical, dental, and vision insurance
  • Flexible spending and health savings accounts
  • Paid vacation and sick days
  • Paid parental leave
  • Paid holidays
  • Wellness program

Other

  • Travel: 75% of the time with extended periods away from home
  • Work hours: flexible as scheduled or required
  • Equipment: Various writing utensils, radios, phone, computer, printers, fax machines, calculators, various computer software
  • Safety gear: approved safety shoes, hearing and eye protection, gloves, and other PPE as assigned
Job Details
Location US
Work mode Remote (Country)
Employment Full-time
Salary USD 80,000 – 115,000 / year
Department Sales
Category other
Posted 12 days ago
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About company
Novolex logo

Novolex is a leading manufacturer of food, beverage, and specialty packaging, serving customers across diverse industries including foodservice, restaurant delivery and carryout, food processing, grocery and retail, and industrial sectors.

With an extensive and innovative product portfolio, Novolex helps businesses operate efficiently, meet evolving customer expectations, and deliver everyday essentials to millions of consumers worldwide. The company is committed to Packaging for a Better Future through choice, innovation, and sustainability.

Novolex operates a broad manufacturing footprint supported by a hub-and-spoke distribution network and administrative offices across North America and Europe, enabling close collaboration with customers and reliable delivery across markets.

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