The Technical Sales Manager plays a key role in advancing the success of pool product sales and service delivery in the Long Island, NY region. This position collaborates with sales and training leaders to shape localized strategies that align with market needs and business goals.
Key Responsibilities
- Work alongside sales and training teams to develop and implement targeted sales and service initiatives.
- Identify growth opportunities within product lines, customer groups, or geographic areas.
- Lead regular performance reviews to assess progress, refine strategies, and close gaps.
- Enhance customer experience through improved service offerings, training programs, and network development.
- Recruit, onboard, and train qualified service providers to expand technical support coverage.
- Act as the primary technical contact for complex service challenges and customer escalations.
- Deliver training sessions independently or in coordination with regional training leadership.
- Support annual planning and manage budget allocations for the territory.
- Engage directly with trade partners—dealers, builders, retailers, and service providers—to support sales targets.
- Conduct joint customer visits to strengthen relationships and integrate new partners.
- Organize and lead training events, trade shows, and local outreach activities.
- Represent the company on-site, managing technical relationships through direct engagement and feedback loops.
- Resolve high-priority service issues and conduct field repairs or educational visits when necessary.
Qualifications
A high school diploma is required, along with at least three years of hands-on technical experience in the pool industry, preferably in a supervisory or field management capacity. Candidates must demonstrate deep knowledge of pool systems, repair methods, and product applications. Proficiency with business software and reporting platforms is essential. Strong problem-solving, teamwork, and project coordination abilities are expected. Applicants must reside in Long Island to ensure responsive territory coverage. A four-year degree or extensive industry experience is advantageous.
Work Environment
This is a locally based role centered in Long Island, NY, requiring regular field travel. The position supports a culture built on care, respect, leadership, and continuous growth. Employees are encouraged to contribute meaningfully, develop professionally, and help shape innovative solutions that enhance customer well-being.
