Kraken is hiring a Technical Project Manager - Consumer

Kraken is looking for a Technical Project Manager - Consumer to lead the delivery of world-class financial experiences for everyday users across mobile and web. You will drive cross-functional execution of product initiatives and act as a strategic partner for the Consumer business.

What You'll Do

• Lead or support the execution of cross-functional Product initiatives by coordinating with Design, Engineering, Legal, Compliance, Marketing, and other partners
• Create and maintain high-quality deliverables for internal stakeholders, including board decks, all-hands presentations, weekly/monthly KPIs, and initiative progress updates
• Leverage your end-to-end view of the Consumer business to surface opportunities and act as a strategic partner when needed
• Use your cross-functional visibility to keep the Consumer team roadmap current across all supporting teams
• Serve as the first point of contact for incoming asks from other areas, assessing and routing requests appropriately
• Manage the tooling and processes for Consumer’s user research initiative
• Report Consumer team effort that can contribute to company-wide software capitalization efforts each quarter
• Ensure team documentation is clear, centralized, and up to date for both internal use and cross-functional alignment
• Organize key planning sessions and offsites for the Consumer team

What We're Looking For

• Prior experience in chief of staff, business operations, strategy, consulting, or a similar cross-functional role, ideally with a product ops focus
• Proven ability to manage and execute complex projects across multiple teams
• Strong analytical and problem-solving skills; able to synthesize information quickly and drive data-informed decisions
• Clear and concise communicator, both verbally and in writing; able to influence stakeholders and bring clarity to ambiguity
• Familiarity with Atlassian Suite of products and other PM tools
• Proficiency in Agile and waterfall methodologies with the judgment to apply context-dependent approaches
• Ability to operate autonomously in a fast paced environment, make sound decisions, and take ownership of outcomes
• Collaborative mindset with a bias toward action and continuous improvement
• Deep interest in crypto and belief in Kraken’s mission to accelerate financial freedom and inclusion

Technical Stack

• Atlassian Suite: Jira, Confluence, Jira Product Discovery
• Other PM tools

Team & Environment

The Consumer team is responsible for delivering world-class financial experiences for everyday users across mobile and web.

Work Mode

This role is open to candidates in 70+ countries globally.

As an equal opportunity employer, we don’t tolerate discrimination or harassment of any kind. Whether that’s based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status or any other protected characteristic.