Salesforce is hiring a Technical Architect Director for its Global Public Sector practice, focusing on Federal Civilian (FedCiv) agencies. This strategic role serves as a trusted advisor and Salesforce expert to some of the company's largest enterprise customers, driving digital transformation initiatives that improve citizen services. You will need deep knowledge of federal procurement and the ability to obtain a Public Trust clearance.
What You'll Do
- Serve as a trusted advisor to the client, guiding them through complex enterprise architecture decisions.
- Identify and lead internal strategic initiatives to grow the consulting practice.
- Guide customers and colleagues in rationalizing and deploying emerging technologies that drive increased business value.
- Work collaboratively with very strong communications skills, especially in teaching complex concepts.
- Identify and proactively manage risk areas and commit to seeing issues through to complete resolution.
- Manage customer expectations and negotiate solutions to complex problems.
- Review and correct project direction, approach, and key artifacts to keep programs on track.
- Work closely with Delivery Managers, Solution Architects, and directly with clients to architect technology solutions.
- Contribute to a program vision while advising on program strategies for enabling technologies.
- Lead Technical Architecture and Governance for enterprise-level customer engagements.
What We're Looking For
- 15+ years of enterprise architecture and/or consulting experience.
- Strong application design skills combined with strong data, integration, and security architecture skills.
- Strong presentation skills and the ability to defend a point of view to diverse audiences.
- Detail-oriented with the ability to rapidly learn new concepts, business models, and technologies.
- Strong written and verbal communication skills, able to develop audience-appropriate materials.
- A great listener who can communicate effectively with people in diverse roles.
- Proven ability to analyze, design, and optimize business processes via technology and integration.
- Resourceful and innovative problem solver.
- 2-4 years of experience leading people.
- Demonstrates integrity, transparency, and reliability.
- Proficient at collaboration and teamwork.
- Speaks and writes with clarity, brevity, and purpose; can engage C-Level executives with authority.
- 8-10 years of experience supporting customers using Salesforce.
- Must reside in the DMV area (DC, Maryland, Virginia).
- Must be a U.S. citizen (U.S. born or naturalized) who does not hold dual citizenship and agrees to complete a U.S. federal government Minimum Background Investigation (MBI).
Nice to Have
- Bachelor's degree in Computer Science, Engineering, or a related quantitative discipline, or equivalent work experience.
- Ability to convey and convince customers of best practices at various organizational levels.
- Application design and development background.
- CTA certification or in the process of obtaining it.
- Experience managing large full life-cycle Salesforce implementations.
- Executive presence and the ability to influence outcomes.
- Strong understanding of SDLC methodologies like Agile and SCRUM.
Technical Stack
- Salesforce Platform
- Public Sector Solutions
- Core and Service Cloud
Team & Environment
This role is part of the Professional Services organization, working closely with Delivery Managers, Solution Architects, and directly with clients.
Work Mode
This is a hybrid position for candidates based in the DMV area (DC, Maryland, Virginia).
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment.
