Autodesk Inc. is hiring a Technical Adoption Specialist, Forma within our Customer Success organization. In this role, you will focus on helping medium and large enterprise customers optimize their product investment and achieve targeted business outcomes. You will act as a trusted advisor, delivering coaching and content to drive adoption of Autodesk solutions.
What You'll Do
- Deliver live coaching sessions to drive adoption of Autodesk solutions.
- Act as a technical trusted advisor to customers, demonstrating thought leadership and product expertise.
- Build, maintain, and deliver packaged service offerings to increase customer success and new product adoption.
- Conduct discovery meetings to assess customer needs, pain points, and desired outcomes.
- Deliver digital content via 1:Many webinars for end users to drive successful adoption.
- Develop and update digital content adhering to CTS standards of quality and consistency.
- Design, build, and maintain the packaged service catalog to increase customer success and new product adoption.
What We're Looking For
- Advanced knowledge of Architectural, Construction, and Engineering industry needs and workflows.
- Bachelor's degree or equivalent experience in Architectural or Construction engineering.
- Expert knowledge of Autodesk Revit and Autodesk Construction Cloud in a production environment.
- Additional knowledge of the Autodesk Forma Platform.
- External public speaking and presentation skills.
- Proven ability to be flexible and learn quickly in a fast-paced environment.
- Fluency in English.
Nice to Have
- Strong communicator able to build relationships at all levels and take initiative.
- Excellent verbal and written communication skills; ability to convey complex technical details coherently to a live or virtual audience.
- Knowledge of Autodesk Forma Platform and Revit or Autodesk Construction Cloud.
- Technical consulting experience and/or technical project delivery experience with large, demanding clients.
- Team player who enjoys supporting and interacting with other members of a shared responsibility team.
Technical Stack
- Autodesk Revit
- Autodesk Construction Cloud
- Autodesk Forma Platform
Team & Environment
You will be part of the Technical Adoption and Success group within the Customer Technical Success team, under the Customer Success organization.
Benefits & Compensation
- For U.S.-based roles, we expect a starting base salary between $83,600 and $144,320.
Work Mode
This role supports a global work mode.
Autodesk is proud to be an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin, disability, veteran status, or any other legally protected characteristic.
