Responsibilities
- Manage daily execution of a large, dynamic client portfolio, handling multiple digital campaigns from creation to final output.
- Serve as a subject matter expert to guide clients in correctly implementing and testing Nielsen tags on digital advertising campaigns.
- Consistently resolve issues, provide high-level support, and communicate solutions to enhance internal and external knowledge.
- Work with analysts to ensure deliverables meet strict standards and assist the Sales team in presenting technical solutions to stakeholders.
- Lead training sessions on product technical aspects and contribute to creating support materials like implementation guides and FAQs.
- Navigate complex internal structures, including Engineering, Operations, and Client Services, to ensure timely turnarounds and project success.