Airbnb is looking for a Tech Lead Manager to serve as a senior technical leader and subject matter expert within the BizTech Products organization. You will drive strategic initiatives, set best practices for systems engineering, and act as a bridge between US-based leadership and global stakeholders while mentoring engineers in India.
What You'll Do
- Be hands-on, supporting several in-region resources to ensure proper prioritization and removal of roadblocks.
- Lead architecture designs of complex enterprise systems, ensuring scalability, reliability, and security.
- Drive strategic technology roadmaps by collaborating with senior leadership and business stakeholders.
- Support architecting and migrations from on-premise solutions to cloud environments (Jira, Confluence).
- Design, develop, and optimize integrations, workflows, and automation across enterprise SaaS platforms (Slack, Asana, Jira, Airtable, Workday).
- Establish and implement best practices and governance for application access, usage, and data.
- Drive continuous improvement across Airbnb’s application suite, recommending and implementing approved AI tools.
- Conduct analysis of current and future application usage across teams and personas to inform technology decisions.
- Lead business requirements gathering sessions, translating complex business needs into scalable technical solutions.
- Provide mentorship and technical guidance to Systems Engineers & Business Solutions Engineers within BizTech Products India.
- Ensure systems and integrations comply with information security and governance best practices.
- Stay current with the latest industry trends in cloud technologies, AI/ML, and enterprise systems.
- Help with broader BizTech Engagement activities for India-based employees.
What We're Looking For
- 12+ years of experience as a Systems Engineer, Platform Engineer, or similar role in an enterprise cloud environment.
- 8+ years of hands-on experience architecting and executing complex migrations from on-premise tools to cloud platforms (Jira Cloud, Workday, Asana, Slack, AirTable, Miro, RightAnswers, Figma).
- Deep expertise in enterprise SaaS administration, optimization, and integration across platforms.
- Strong coding, automation, and scripting skills with Python, Java and experience with REST APIs, JSON, and integration platforms (Mulesoft, Tray.ai, Workday Studio).
- Proven track record of leading and delivering enterprise-scale projects from inception through successful delivery.
- Solid understanding of system architecture, data modeling, integration frameworks, and security best practices.
- Exceptional problem-solving and analytical skills with the ability to diagnose complex technical issues.
- Excellent communication skills with the ability to articulate technical concepts to both technical and non-technical stakeholders.
- Experience establishing effective partnerships across teams such as fellow BizTech, engineering, security, finance, procurement, and customer support.
Nice to Have
- Experience with AI/ML integration and automation tools.
- Background in IT Service Management (ITSM) frameworks and tools.
- Experience supporting global, distributed teams across multiple time zones.
- Knowledge of data governance, compliance frameworks, and enterprise security standards.
- Experience with observability and monitoring tools (Datadog, Splunk, New Relic).
Technical Stack
- Languages: Python, Java
- APIs & Integration: REST APIs, JSON, Mulesoft, Tray.ai, Workday Studio
- Platforms: Jira Cloud, Confluence, Slack, Asana, Airtable, Workday, Miro, RightAnswers, Figma
Team & Environment
Part of the BizTech Products organization, working within a dynamic team of engineers, architects, and business partners.
Work Mode
This is a global role based in India.
Airbnb is committed to inclusion and belonging, working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement.
