Jones Lang LaSalle (JLL) is hiring a Team Lead, Occupancy Planning & Management to serve as the primary contact for occupancy and space management service delivery. In this role, you will lead the regional space planning team, drive efficiencies, strengthen client relationships, and contribute to business growth by managing tactical and strategic processes.
What You'll Do
- Act as the primary contact to manage service delivery with all stakeholders.
- Drive efficiencies and strengthen relationships with the business and clients.
- Manage occupancy, space, move management, and change management processes at both tactical and strategic levels.
- Lead the regional space planning team with a proactive mindset.
- Create accurate and credible planning reports to support Corporate Real Estate decision making.
- Communicate complex ideas to others on the account.
- Utilize software to support planning solutions and communicate ideas clearly.
- Ask the right questions to understand client needs and be proactive and innovative with solutions.
- Work independently, manage multiple tasks, and meet deadlines.
- Interact with executive level external and internal clients.
What We're Looking For
- Bachelor’s degree in real estate, Architecture, design, or a related field.
- Sufficient experience managing occupancy, space, move, and change management processes at tactical and strategic levels.
- Experience managing teams.
- Strong working knowledge of architectural drawings.
- A working knowledge of occupancy/space utilization, office design principles and trends.
- Critical thinking skill sets and ability to tell a story through data.
- Ability to understand complex ideas and communicate them to others.
- Attentive to detail and accuracy, particularly with numbers and spatial creativity.
- Excellent written and verbal communication skills, including active listening.
- Ability to engage at all levels of leadership from administrative to executive.
- Strong interpersonal skills.
- Ability to go above and beyond to help with tasks and solve problems effectively.
- Flexible, proactive, adaptable, reliable, responsible, and disciplined.
- Flexibility with work hours and travel as needed.
- Advanced Excel and PowerPoint skills.
- Advanced data analytics skills.
- Experience with CAFM/IWMS software.
- Proficiency in Microsoft Office suite.
- Ability to consolidate data and floor plans into PowerPoint for presentations.
Nice to Have
- Familiarity with Tableau dashboarding tools.
Technical Stack
- Microsoft Excel (PowerPivot, pivot table, vlook-up, cell calculations)
- Microsoft Office suite
- Microsoft PowerPoint
- CAFM/IWMS software
- Tableau dashboarding tools
Team & Environment
You will be the Team Lead for the regional space planning team within JLL Business Services.
Benefits & Compensation
- Total Rewards Program.
- Competitive pay and benefits package.
- Entrepreneurial and inclusive work environment.
- Support to realise your full potential.
Work Mode
This is an onsite position located in Belen, CRI.
Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.
