ClickUp is looking for a Team Engagement & Communications Lead. This role sits at the intersection of operations, communications, and leadership enablement within the Office of the COO. You will architect the systems and processes that drive clarity and execution, ensuring we remain a high-performance, high-engagement culture.
What You'll Do
- Design and maintain systems that make the company run—playbooks, SOPs, workflows, and checklists.
- Translate strategy into roadmaps, automate routine work, build lightweight agents, and create scalable tools that improve speed and consistency.
- Own and create internal and external narratives that connect strategy, performance, and culture.
- Support executive thought leadership.
- Design scalable programs tied to high performance teams—celebrations, recognition, and rituals that fuel a positive, high-energy environment and reinforce excellence.
- Partner across teams to ensure employees are engaged and able to do their best work.
What We're Looking For
- Think operationally—know how to design repeatable processes, establish clear cadences, and create order in complexity.
- Exceptional, crisp communicator—equally comfortable writing a CEO-level memo, energizing a Slack post, or preparing content for external audiences.
- Strong business instincts—able to understand the business and the 'why' behind the message.
- Proactive and thrive in fast-paced environments.
- Know how to reinforce high standards and push for a culture of excellence.
- Bring contagious energy and positivity; people naturally feel engaged and motivated around you.
Team & Environment
This role sits in the Office of the COO. ClickUp is an AI-first organization with a focus on innovation and hires based on ambition, grit, and a passion for improving the way people work.
Work Mode
This role is global.
ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
