DigitalOcean is hiring a Systems Engineer I

DigitalOcean is hiring a Systems Engineer I, an entry-level hardware technologist focused on firmware qualification and deployment at scale for our cloud infrastructure. You will help deliver reliable hardware as part of our mission to simplify cloud computing for developers.

What You'll Do

• Work with vendors and internal peer teams on qualifying, onboarding, and delivering new firmware to the DigitalOcean ecosystem.
• Act as Tier 3 escalation on-call for triage, investigation, and resolution of system firmware issues in the DigitalOcean fleet.
• Participate in a 24/7 on-call rotation with other members of the team.
• Improve existing firmware and hardware configuration automation and validation, for both hardware platforms and components.
• Engage with hardware vendors about new automation features and existing bugs.
• Help develop tooling and associated runbooks to address gaps in operational capabilities around hardware and firmware operations.
• Coordinate with Ops teams on monitoring thresholds, failure modes, and alerting.
• Assist in troubleshooting causes of failures and work to prevent them in the future.
• Raise the quality bar in the delivery of our cloud infrastructure by identifying industry best practices and working to adopt them.

What We're Looking For

• Technical Degree (BS Computer Science/Engineering) or equivalent practical experience.
• Strong understanding of x86 server hardware architecture and subsystems.
• Professional proficiency in configuration management best-practices using Ansible and Chef.
• Experience automating server firmware components at large-scale using industry-standard tooling like Redfish and IPMI.
• Practical knowledge of PXE boot, UEFI, Linux/OS boot, AMI/OEM BIOS distributions, OpenBMC/AMI/OEM BMC implementations, RAID and other storage resiliency technologies, and the full Network stack.
• Adept at Linux (or Unix) operating systems.
• Comfortable with version control systems (Git) and proficient in at least one programming language such as Python or Go.
• Ability to participate in a 24/7 on-call rotation with other members of the team.
• Excellent communication skills, both within the team and with the broader company.

Nice to Have

• Experience with non-x86 hardware.

Technical Stack

• Configuration Management: Ansible, Chef
• Hardware Automation: Redfish, IPMI
• Operating Systems: Linux/Unix
• Version Control: Git
• Programming Languages: Python, Go

Team & Environment

You will report to the Manager of Infra::Machines::Design and collaborate closely with vendors and internal operations teams.

Benefits & Compensation

• Salary range: $83,000 - $104,000.
• Reimbursement for relevant conferences, training, and education.
• Access to LinkedIn Learning's 10,000+ courses.
• Employee Assistance Program.
• Local Employee Meetups.
• Flexible time off policy.
• Bonus eligibility based on company and individual performance.
• Equity compensation including grants upon hire.
• Option to participate in Employee Stock Purchase Program.

Work Mode

This role is open to candidates globally.

DigitalOcean is an equal-opportunity employer. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.