At Cleveland Clinic, we believe in The Power of Every One and a better future for healthcare. We are hiring a Systems Analyst III to support our EPIC Resolute Revenue Cycle platform. In this role, you will be responsible for feasibility analysis, estimating, planning, design, development, quality assurance, and system modifications to advance departmental initiatives.
What You'll Do
- Participate in feasibility analysis, estimating, planning, designing, developing, prototyping, implementing, quality assurance evaluation and modification of automated systems.
- Define training requirements and assist with automated systems training.
- Recommend solutions to enhance system functionality.
- Support and design department project assignments and small system implementation.
- Provide input to solution development efforts.
- Maintain schedules and track information system resources for assigned projects.
- Report on project timelines and document performance.
- Develop work products, documentation of operational and business objectives, best technology capabilities and task level resource requirements.
- Maintain project task plans, documentation and communications.
What We're Looking For
- An Associate’s degree in Information Technology/Computer Science, Health Sciences, Healthcare Admin or related field and five years of experience in IT dealing with applications development and support, or end user training, OR equivalent experience in an operational or financial role utilizing the systems or data generated by the systems supported by this position.
- OR a High School Diploma / GED or equivalent and seven years of experience.
- OR a Bachelor’s degree and three years of experience.
- Strong analytical, critical thinking and communication skills.
- For Information Technology Division caregivers, ITIL Foundations certification is required within 6 months of position start date.
Nice to Have
- Bachelor’s degree.
- Microsoft, CompTIA, or equivalent certification.
- Experience in the revenue cycle.
- EPIC certification or currently working toward certification.
- EPIC background.
- Experience working as a Solution Architect.
Technical Stack
- EPIC Resolute
Team & Environment
You will be part of the RCM Technology and Innovations Department.
Work Mode
This is a remote position based in Cleveland.
The policy of Cleveland Clinic Health System and its system hospitals is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment.





