Amaze Health is seeking a Systems Administrator based in the Denver Tech Center to manage and secure the company's core IT infrastructure. The role involves administering Microsoft 365 and Azure environments, providing high-level remote desktop support for over 100 employees, and ensuring compliance with healthcare regulations such as HIPAA and SOC 2.
What You'll Do
- Manage, configure, and optimize our Microsoft 365 tenant (Exchange Online, SharePoint, Teams, OneDrive)
- Administer and scale our Microsoft Azure environment, including Azure Active Directory (Entra ID), virtual machines, and cloud networking
- Design and enforce device management policies using Microsoft Intune (MDM/MAM) for a fully remote fleet of Windows and Mac endpoints
- Implement and monitor identity and access management (IAM), Conditional Access policies, and Multi-Factor Authentication (MFA)
- Provide tier-2 and tier-3 technical support for 100+ remote employees across various US time zones
- Oversee the entire hardware lifecycle: provisioning, configuring, shipping, and decommissioning laptops and peripherals for remote staff
- Troubleshoot complex hardware, software, and network connectivity issues via remote support tools
- Maintain clear, accessible internal IT documentation and user guides
- Collaborate with leadership to ensure all IT systems adhere to strict healthcare compliance standards (HIPAA, SOC 2)
- Monitor system health, perform regular security audits, and manage data backup and disaster recovery protocols
- Manage and integrate third-party SaaS applications, ensuring seamless SSO and provisioning
- Participate in IT strategy and planning, helping to select and deploy new technologies to support business scaling
- Take end-to-end ownership of key internal software systems (e.g. ticketing systems, collaboration platforms, HRIS, CRM, and other SaaS tools critical to daily operations)
- Manage user onboarding, offboarding, role-based access, and permissions to ensure security and least-privilege access
- Integrate business applications with Microsoft 365, Azure AD (Entra ID), and SSO where possible to improve security and user experience
- Proactively monitor application performance, usage, and costs, making recommendations to improve reliability, efficiency, and ROI
What We're Looking For
- Experience as a Systems Administrator in a cloud-first environment
- Deep expertise in Microsoft 365 administration (Exchange Online, SharePoint, Teams, OneDrive)
- Strong knowledge of Microsoft Azure, including Azure Active Directory (Entra ID), virtual machines, and cloud networking
- Hands-on experience with Microsoft Intune (MDM/MAM) for managing remote Windows and Mac devices
- Proficiency in identity and access management (IAM), Conditional Access, and Multi-Factor Authentication (MFA)
- Experience providing tier-2 and tier-3 remote technical support for distributed teams
- Familiarity with hardware lifecycle management including provisioning, configuration, and decommissioning of endpoints
- Ability to troubleshoot complex hardware, software, and network issues remotely
- Experience maintaining IT documentation and user support guides
- Understanding of healthcare compliance standards such as HIPAA and SOC 2
- Experience with data backup, disaster recovery, and system monitoring
- Experience integrating and managing third-party SaaS applications with SSO and automated provisioning
- Ability to participate in IT strategic planning and technology selection
- Ownership of internal business applications including ticketing systems, collaboration platforms, HRIS, and CRM
- Management of user onboarding, offboarding, role-based access, and permissions
- Integration of business applications with Microsoft 365, Azure AD (Entra ID), and SSO
- Monitoring of application performance, usage, and costs with recommendations for improvement
Technical Stack
- Microsoft 365
- Exchange Online
- SharePoint
- Microsoft Teams
- OneDrive
- Microsoft Azure
- Azure Active Directory (Entra ID)
- Azure Virtual Machines
- Azure Cloud Networking
- Microsoft Intune
- MDM
- MAM
- Identity and Access Management (IAM)
- Conditional Access
- Multi-Factor Authentication (MFA)
- Remote Support Tools
- SaaS Applications
- Single Sign-On (SSO)
- Disaster Recovery Tools
- System Monitoring Tools
- Ticketing Systems
- HRIS
- CRM
Team & Environment
- 100+ employees (national team)
- Distributed remote team supported by centralized IT administration
Benefits & Compensation
- Salary: Not specified
- Equity: Not specified
- Other compensation: Not specified
Work Mode
- Role requires presence in Denver Tech Center; however, supported team is fully remote across US time zones
EEO: Not specified
