Mercier Consultancy MD is hiring a Swedish Speaking Customer Service for Health Technology Company in Greece

An exciting opportunity emerges for Swedish-speaking Customer Service Representatives in a prominent Health Technology enterprise located in Greece. This position is perfect for motivated professionals passionate about health technology and committed to delivering outstanding customer support. Within our innovative team, you'll assist clients and healthcare experts in navigating advanced health technology solutions using Swedish language skills. Key Responsibilities - Address customer queries about health technology products, services, and technical support through phone, email, and chat in Swedish. - Provide comprehensive guidance on product functionalities, usage techniques, and technical troubleshooting. - Support healthcare professionals in comprehending and effectively utilizing health technology solutions. - Accurately record and maintain customer interaction documentation within our CRM system. - Work collaboratively with technical teams to resolve intricate issues and enhance customer satisfaction. - Continuously update knowledge about industry trends and product developments to deliver precise assistance. Requirements - Native or near-native Swedish language proficiency (written and spoken); additional English skills highly desirable. - Proven customer service background, ideally within healthcare or technology domains. - Exceptional communication capabilities with strong customer satisfaction orientation. - Advanced problem-solving and technical diagnostic competencies. - Demonstrated capacity to manage multiple customer interactions in dynamic environments. - Proficient understanding of customer relationship management software and standard IT applications. - Flexibility to accommodate varied work schedules, including evening and weekend shifts. Benefits - Competitive Monthly Compensation - 2 Additional Annual Salary Payments - Comprehensive Relocation Support - Full Professional Training Coverage - Comprehensive Health Insurance - Additional Attractive Perks