Responsibilities
- Provide support to our customers using the company channels - tickets, chat, email, and online meetings.
- Liaise with our L2 team to find solutions.
- Help troubleshoot our API and solve technical problems.
- Support our partners and clients in navigating the WhatsApp API ecosystem.
- Communicate with Meta representatives.
- Close collaboration with LATAM Sales and Account Management Teams
Benefits
- Opportunity to shape a whole new industry in Performance Messaging Solutions.
- Join a team of experienced entrepreneurs who run a bootstrapped global company.
- Collaborate with some of the brightest minds in tech.
- Daily opportunities to learn, grow, and push the boundaries of what's possible.
- Work from anywhere in the world with full remote flexibility.
- Competitive remuneration package that reflects your skills and experience.
Team
Structure: Collaborate with LATAM Sales and Account Management Teams, L2 team, and Meta representatives.
Additional Information
- Background check may be conducted as part of the recruitment process, including verification of professional experience, educational background, and other relevant information.
- Language requirements: English (C1) and Spanish (C1).
- Fully remote work in a global and asynchronous environment.
