Responsibilities
- Manage, configure, and maintain Microsoft Teams Rooms on Windows or Android platforms
- Support and service Teams Room panels and Microsoft Surface Hub devices
- Deploy firmware, software, and security updates across cameras, displays, audio systems, and connected peripherals
- Assist in the rollout and migration of end-user hardware including laptops, monitors, docks, and MTR systems
- Engage in technical workshops and design discussions to enhance meeting room services
- Coordinate with internal teams, external vendors, and equipment manufacturers
- Develop and keep up-to-date technical documentation, standard operating procedures, and knowledge base entries
- Address incidents, problems, and change requests following ITIL practices
- Monitor system performance, troubleshoot issues, and continuously improve the meeting room platform
Requirements
- Minimum of five years in end-user or client engineering and workplace support roles
- Proven experience deploying and migrating hardware in large-scale enterprise settings
- Solid expertise in modern workplace technologies: M365, Teams, Intune, Entra ID, and Autopilot
- Familiarity with Teams Admin Center and Teams Rooms Pro Management tools
- Knowledge of major AV hardware brands including Poly, Logitech, Yealink, Neat, Crestron, Lenovo, and Jabra
- Understanding of audiovisual systems such as cameras, microphones, speakers, displays, and cabling
- Experience using PowerShell for automation and reporting tasks
- Basic networking knowledge covering VLANs, QoS, firewalls, and proxies
- Self-driven, organized, and customer-focused approach to work
- Fluent in English, both written and spoken
Nice to Have
- Hold certifications such as MS-700, MD-102, MS-102, or ITIL v4 Foundation
- Background working in multinational, multi-site organizations
Benefits
- Customizable personal benefits like Jobticket, JobRad, Gympass, and other individually arranged perks
- Flexible working hours and remote work options
- Opportunities to work on international projects
- Open and transparent communication with flat organizational structure and fast decision-making
- Support for ongoing professional and personal growth
Work Arrangement
Flexible working hours, remote work, and workations by arrangement
Team
International environment with open communication and flat hierarchies
Required
- At least 5 years of experience in end-user engineering, workplace support, or client engineering
- Hands-on experience with hardware rollouts and migrations in an enterprise environment
- Strong knowledge of the modern workplace environment: M365, Teams, Endpoint Manager/Intune, Entra ID, Autopilot
- Experience with Teams Admin Center and Teams Rooms Pro Management
- Knowledge of common manufacturers such as Poly, Logitech, Yealink, Neat, Crestron, Lenovo, Jabra
- Good understanding of AV technology (cameras, microphones, speakers, displays, cabling)
- Experience with PowerShell for automation and reporting
- Basic knowledge of network environments (VLAN, QoS, firewall, proxy)
- Independent, service-oriented, and structured work style
- Very good English skills
Preferred
- Certifications such as MS-700, MD-102, MS-102, or ITIL v4 Foundation are a plus
- Ideally experience in international multi-site companies
Benefits
- Personal benefits, flexibly tailored to your needs—e.g., Jobticket, JobRad, Gympass, or other additional benefits that can be arranged individually
- Flexible working hours, remote work, and workations by arrangement
- Projects in an international environment
- An open communication culture with flat hierarchies and quick decision-making processes
- Support for professional and personal development
Other
- Very good English skills
- Flexible working hours
- Remote work by arrangement
- Workations by arrangement
- International environment
