Autodesk is hiring a Subject Matter Expert, Construction (NAMER Adoption) to lead technical engagements with our largest AECO customers in North America. In this role, you will drive digital transformation using Autodesk Construction Cloud (ACC), serving as a trusted technical advisor to help customers achieve business outcomes and maximize their investment.

What You'll Do

Maintain a broad, up-to-date understanding of the AEC industry, adjacent technologies, and market trends to effectively position the value of Autodesk Construction Cloud.
Maintain a deep, working knowledge of AEC industry processes and workflows, particularly focused on Construction.
Serve as a subject matter expert in Autodesk Construction Cloud, including all platform capabilities, limitations, and integration possibilities.
Discover customer business and technical processes, workflows, and requirements to build trusted advisor relationships.
Develop and build processes, workflows, dashboards, and reporting that enable organizations to adopt and unlock value in Autodesk Construction Cloud.
Align with best practices for digital transformation and change management.
Partner with Customer Success Managers to execute deliverables within the Customer Success Plan.
Support customer success planning engagements by mapping customer business initiatives to Autodesk Construction Cloud capabilities.
Share best practices, competitive insights, innovation, success stories, and lessons learned with the broader Customer Success organization.
Leverage social media networks and public forums to build personal and Autodesk brand presence.

What We're Looking For

5+ years of experience in the AEC industry and/or AEC technology industry.
General understanding of SaaS technology and software adoption.
Experience leading or supporting successful technology change management initiatives and implementations.
Confidence in compiling platform data analytics and dashboards.
Forward-thinking mindset with a passion for advancing the industry through technology.
Ability to travel as required to support customer engagements and internal collaboration.

Nice to Have

Passion for digitization and progress in the construction industry.
Comfort proposing and building scalable processes that enable organizational growth.
Effective collaboration with internal and external stakeholders, from on-site teams to executive-level discussions.
Recognition of the complex and evolving nature of construction workflows and customer requirements.
Strong motivation and curiosity to uncover customer challenges, stay current on trends, and apply best practices to help customers realize ROI.
Ownership of customer outcomes and motivation to help customers achieve measurable business value from their Autodesk investments.
Excitement for technology and eagerness to dive deep into product capabilities and workflows.
A natural drive to move engagements forward and influence positive outcomes.
Thriving in cross-functional collaboration and working as part of a team to deliver exceptional customer experiences.

Technical Stack

Autodesk Construction Cloud (ACC)

Team & Environment

Reporting to the Senior Manager of Customer Success.

Benefits & Compensation

Comprehensive benefits package including health, financial, time away, and wellness. Details at https://benefits.autodesk.com/
For U.S.-based roles, a starting base salary between $107,700 and $174,240. Offers are based on experience and location, and may exceed this range.

Autodesk is proud to be an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin, disability, veteran status or any other legally protected characteristic. We also consider for employment all qualified applicants regardless of criminal histories, consistent with applicable law.