Polk State College is hiring a Student Services Assistant to perform moderately routine, diverse clerical work within our student services function. You’ll be a key point of contact, ensuring efficient support for students throughout their academic journey.
What You'll Do
- Review admissions applications, determine needed credentials, prepare files, and schedule students for testing, orientation, or program planning.
- Prepare letters notifying students of admissions status and appointments.
- Research and reactivate updated applications, update computer information, and send notifications to students.
- Process incoming transcripts, verify name and social security number, and prepare files for final review.
- Register credit and non-credit students, maintain records, pre-audit, and submit credit card charges to business offices.
- Assist in registration and graduation activities as needed.
- Provide information to a variety of individuals related to admissions, registration, and graduation.
- Process applications, test scores, final grades, and transcript requests.
- Check proper IDs and authorizations, and make corrections and updates as needed.
- Process student drops, withdrawals, petitions, subpoenas, and incoming and outgoing transient student forms.
- Coordinate and maintain coverage for the college switchboard.
- Sort, distribute, and forward incoming departmental mail as appropriate.
What We're Looking For
- Graduation from a standard high school or equivalent.
- At least one year of clerical and administrative support experience.
- The ability to establish an effective rapport with part-time and full-time faculty.
- Good organizational skills with special attention to detail.
- Good oral and written communication skills.
- Ability to work well with others and good human relations skills.
- General office skills.
- Experience with computers, word processing, spreadsheets, and databases.
- Ability to maintain confidential information.
Nice to Have
- Higher education work experience.
Benefits & Compensation
- Medical, dental, and vision coverage
- Short-term disability
- Paid holidays and sick leave
- Vacation (excluding faculty positions)
- Retirement benefits for eligible employees
- College fee waivers
- Compensation level: C13
Work Mode
This role requires an onsite work mode.
Polk State College does not discriminate on the basis of race, color, national origin, ethnicity, sex, age, religion, sexual orientation, gender transition, marital status, genetic information, disability, or pregnancy in its programs, activities, or employment.
