Centivo is hiring a Strategy & Operations Analyst to play a critical role in driving strategic initiatives and operational improvements across our organization. You will bring a structured problem-solving approach, data-driven insights, and stakeholder management expertise to deliver value on a variety of cross-functional projects.

What You'll Do

Utilize advanced analytical techniques like financial modeling, operational analysis, and scenario planning to uncover insights that inform strategic decisions.
Structure complex problems into clear, executable projects for high-impact initiatives.
Develop and maintain project tracking tools to monitor progress, flag risks, and support decision-making.
Collaborate with cross-functional teams to ensure milestones are met, KPIs are tracked, and activities align with organizational goals.
Design, optimize, and implement business processes to improve efficiency, scalability, and performance across departments.
Develop business cases, strategic recommendations, and implementation roadmaps to guide leadership.
Prepare executive-level presentations and reports to communicate findings, insights, and initiative progress clearly.
Support change management activities, including stakeholder engagement and communications, to ensure smooth adoption of initiatives.
Contribute to the development of strategic frameworks and methodologies to standardize planning, execution, and evaluation.

What We're Looking For

Bachelor’s degree.
2 years in management consulting or as a strategic analyst.
Experience working with senior stakeholders and cross-functional teams.
Experience in data analysis, financial modeling, and strategic frameworks.
Strategic mindset with the ability to structure ambiguous problems and synthesize insights.
Strong quantitative analysis skills.
Strong interpersonal and stakeholder management skills.
Excellent communication and presentation skills.
Comfort with process mapping, optimization, and working in a fast-paced environment.
Familiarity with first principle thinking.
Experience with KPI development and dashboarding for operational performance.
Business Acumen – Keenness in understanding and dealing with business situations to drive good outcomes.
Accountability & Execution – Taking ownership of actions, following through on commitments, and delivering results.
Strategist Mindset – Ability to see the bigger picture, think proactively, and maintain alignment with long-term goals.
Systems Thinking – Ability to see patterns, interconnections, and interdependencies within a system.
Process Orientation – Ability to articulate sequential flows of activities and anticipate upstream/downstream impacts.
Flexibility/Working through Ambiguity – Energized by new perspectives, working with data and fragmented information to arrive at actionable next steps.

Nice to Have

Experience working at a consulting firm.
Experience working with healthcare datasets like Claims, Call Center, Provider, or EHR data.
Experience working with product and operations teams within a healthcare and/or payer setting.
Experience working on strategic initiatives in a healthcare setting.

Team & Environment

You will join a culture defined by Resilience in tackling hard problems, an Uncommon drive to build a better healthcare system from the ground up, and a Positive, supportive environment where we care for each other, give kudos freely, and provide feedback with care.