TransUnion is hiring a Strategic Senior Account Director to protect and expand our recurring revenue base within Gaming Operators. You will drive new business growth by embedding our solutions deeper across the player life-cycle.
What You'll Do
- Act as the senior relationship owner, building and maintaining trusted partnerships with senior stakeholders across Responsible/Safer Gambling, KYC, Fraud, Digital, Marketing, Player Experience, Product, Procurement & C-Suite.
- Position TransUnion as a long-term strategic partner, aligning solutions to the Operator, market and regulatory priorities.
- Champion the client’s voice within TransUnion, ensuring priorities influence product investment, delivery, and innovation.
- Own full recurring revenue and new business responsibility for the account, accountable for renewals, profitability, and sustainable growth.
- Drive new revenue opportunities through cross-sell, upsell, and net-new adoption of TransUnion capabilities.
- Lead contract negotiations for renewals, extensions, and major new solution deals.
- Maintain a clear and transparent account plan with robust pipeline forecasting.
- Identify white-space opportunities across multiple business units and functions.
- Co-create innovation projects, proofs-of-concept, and pilots with senior stakeholders that deliver measurable ROI.
- Leverage TransUnion’s strengths in data, analytics, affordability, and fraud to support the bank’s strategic growth and risk objectives.
- Orchestrate cross-functional TransUnion teams — including product, marketing, analytics, delivery, and consulting — to deliver client success.
- Provide executive reporting on account performance, risks, and opportunities to TransUnion leadership.
- Share client insights to help shape TransUnion’s wider Gaming strategy and market positioning.
What We're Looking For
- Proficient in SalesForce.
- Comfortable traveling 50% of the time.
- Demonstrated success in collaborating with internal business units to identify and solve client business issues and develop strategic solutions.
- Proven track record managing Tier 1 banking relationships at Director level or equivalent; OR track record working within a high-performing sales environment, with exposure to credit risk, fraud, or digital transformation programmes.
- Strong commercial acumen, preferably with demonstrable success in driving recurring revenue and new business growth.
- Experience negotiating and managing multi-million-pound, multi-year contracts (either as buyer or supplier).
- Excellent stakeholder engagement skills, able to influence credibly at senior and C-suite level.
- Strategic, consultative approach with the ability to align solutions to client priorities.
Technical Stack
- SalesForce
Team & Environment
You will orchestrate cross-functional TransUnion teams — including product, marketing, analytics, delivery, and consulting.
Benefits & Compensation
- 26 days’ annual leave + bank holidays (increasing with service).
- Global paid wellness days off + a bonus day off to celebrate your birthday.
- A generous contributory pension scheme + access to the TransUnion Employee Stock Purchase Plan.
- Private health care + a variety of physical, mental and financial fitness wellbeing programmes such as access to mindfulness tools.
- Access to our diversity forums and communities so you can get involved in causes close to your heart.
- Excellent salary and bonus scheme or commission scheme (if joining our sales teams).
Work Mode
This role is remote.
TransUnion is a friendly, forward thinking global business committed to fostering an inclusive and diverse workplace.
