Vi (Vodafone Idea Limited) seeks a Store Manager to oversee the operations and profitability of a company-owned retail store. You will be accountable for driving sales performance, ensuring customer satisfaction, and maintaining store standards.
What You'll Do
- Achieve sales targets for all products, including voice (postpaid/prepaid), data, VAS, and handsets.
- Ensure and monitor the quality of customer acquisition through the store.
- Deliver revenue targets and increase revenue per footfall by aiding customer purchase decisions.
- Achieve profitability and Return on Investment (ROI) targets for the store.
- Minimize losses from pilferage and shrinkage.
- Manage customer churn and achieve high satisfaction for walk-in customers.
- Ensure adherence to store processes in documentation and systems.
- Maintain store infrastructure, upkeep, and manage stock availability.
- Ensure appropriate placement of pop-ups and product displays.
- Execute marketing, branding, and promotional activities.
- Maintain availability of fliers and brand point-of-sale materials.
- Resolve channel-specific issues within specific timelines.
What We're Looking For
- A graduation degree is mandatory.
- Proven experience in Store Management.
- Demonstrated experience in Team Management.
Work Mode
This role requires onsite work located in TNC.
We're proud to be an equal opportunity employer. At VIL, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected and empowered to reach their potential and contribute their best.
