Boston Dynamics is hiring a Staff Technical Writer to join our Customer Learning & Development team. You will play a key role in empowering both internal and external customers by developing technical documentation and supporting strategic learning goals for our advanced products.
What You'll Do
- Rapidly develop and implement technical documentation.
- Support learning and design efforts to improve service and support products.
- Design, develop, and support safety and compliance standards for operators.
- Utilize AI strategically, safely, and appropriately to support content development and simple coding tasks.
- Enable stakeholders to contribute and share their knowledge, facilitating transfer to documentation build systems.
- Ensure that documentation related to product features stays up to date.
- Leverage understanding of SEO, topic-based documentation standards, and user experience to design content for efficient search and navigation.
- Implement appropriate documentation transformation technologies, integrating them with existing systems.
- Manage multiple projects simultaneously, collaborating with team members as needed.
What We're Looking For
- Bachelor's degree in Engineering, Science, Technical Writing, or a related field.
- Demonstrated experience using programmatic technical markup languages like Markdown, HTML, and XML.
- Experience with configuring and maintaining documentation publishing pipelines.
- Experience with technical user manuals for hardware and software based products.
- Ability to communicate complex technical matters to various audiences, including non-technical and first time users.
- Strong interest in designing content models to provide consistent pattern recognition.
- Strong organization, project management, and communication skills.
Nice to Have
- Experience with Docusaurus or other Markdown to HTML libraries.
- Proficiency in DITA XML, Standard HTML and CSS development.
- Experience with Git or other change management tools.
- Experience with Agile workflows and Jira project management.
- Experience supporting documentation designed for localization.
- Experience with CRM platforms.
Technical Stack
- Markdown, HTML, XML, DITA XML, CSS
- Git, Docusaurus, Jira, CRM platforms
Team & Environment
This role is part of the Customer Learning & Development (CL&D) team and reports to the Manager of Documentation Systems.
Benefits & Compensation
- Salary: $88,600.00 to $121,800.00 annually
- Medical, dental, and vision insurance
- 401(k)
- Paid time off
- Annual bonus structure
Work Mode
This role is on-site within the United States.
We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas for this position.
