As a Staff Software Engineer - Frontend Telemetry at Canva, you will lead the design and implementation of a new frontend telemetry SDK, shaping how Canva captures behavioral, performance, and reliability signals at scale. You'll drive technical direction, collaborate with cross-functional stakeholders, and empower teams across the organization with actionable insights.
What You'll Do
- Leading the design and implementation of a new frontend telemetry SDK — laying the foundation for how Canva captures behavioural, performance, and reliability signals at scale.
- Shaping the technical direction of frontend telemetry at Canva — making foundational decisions that influence how we measure, understand, and improve product quality across the company.
- Collaborating with a broad range of stakeholders — from product and platform engineers to data scientists and senior leaders — to understand measurement pain points, gather feedback, and ensure telemetry tooling is intuitive, valuable, and drives better decision-making.
- Building intuitive frontend experiences that surface telemetry insights both broadly across teams and strategically for leadership — empowering action at every level.
- Driving a company-wide rollout of the new SDK — supporting teams to migrate from bespoke systems and consolidating telemetry approaches into a unified, scalable standard.
- Partnering with the Reliability Platform team to uplift frontend monitoring, error reporting, and alerting capabilities across Canva.
- Fostering a network of measurement-focused subject matter experts across specialties and teams — championing best practices for embedding quality pillars like performance and reliability into product development workflows.
- Acting as a technical leader within the group — mentoring engineers, influencing cross-group architecture, and helping Canva set the bar for frontend measurement excellence.
What We're Looking For
- Deep expertise in browser-based frontend telemetry, including real user monitoring and error reporting systems.
- Experience designing and evolving systems that surface actionable insights for both engineers and senior leadership.
- A track record of mentoring and providing technical guidance across teams with a collaborative, enabling approach.
- The ability to drive strategic technical direction, balancing big-picture vision with strong implementation detail.
- Confidence in leading technical presentations and discussions, engaging a wide range of stakeholders to drive alignment and adoption.
- You’re known as a proactive collaborator and trusted mentor, skilled at influencing cross-functionally and guiding others with clarity.
- Above all, you’re driven by impact — helping teams ship with confidence and shaping how Canva measures and improves product quality through data and learning.
Technical Stack
- frontend telemetry SDK
- real user monitoring
- error reporting systems
- browser-based frontend systems
Team & Environment
- Fast-growing group
- Product Insights Enablement (PIE) group consisting of FE/BE engineers, PMs, designers, and data scientists/analytics engineers
Benefits & Compensation
- Equity packages - we want our success to be yours too
- Inclusive parental leave policy that supports all parents & carers
- An annual Vibe & Thrive allowance to support your wellbeing, social connection, office setup & more
- Flexible leave options that empower you to be a force for good, take time to recharge and supports you personally
- Check out lifeatcanva.com for more info.
Work Mode
You have choice in where and how you work. That means if you want to do your thing in the office (if you're near one), at home or a bit of both, it's up to you. Remote across ANZ. Locations: Sydney, Melbourne, Brisbane, Perth, Adelaide, Remote across ANZ.
We make hiring decisions based on your experience, skills and passion, as well as how you can enhance Canva and our culture. When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process. Please note that interviews are conducted virtually.
