Poland Remote (Global) PLN 288,300 - 432,500 Yearly

Servicetitan is hiring a Staff Site Reliability Engineer

Lead the architecture, performance, and reliability of SQL Server and PostgreSQL databases across Azure, AWS, and on-premises environments. Work closely with engineering teams to automate operations, ensure high availability, and advance database scalability and security.

Responsibilities

  • Lead the end-to-end lifecycle of SQL Server and PostgreSQL databases, including architecture, deployment, and management across cloud and on-prem platforms.
  • Conduct database design reviews, enforce schema governance, and optimize indexing and query performance for scalability.
  • Implement and manage database security measures such as access controls, encryption, auditing, and compliance standards.
  • Design and maintain high availability and disaster recovery solutions, including failover clusters and replication strategies, with defined RTO and RPO targets.
  • Develop and validate backup and recovery procedures to ensure data integrity and operational resilience.
  • Perform performance tuning, capacity planning, and workload optimization for critical production systems.
  • Manage database patching, version upgrades, and cloud migration initiatives across hybrid environments.
  • Automate routine DBA tasks such as provisioning, health monitoring, and failover testing using PowerShell, Bash, or Python.
  • Collaborate with engineering teams to resolve performance issues and improve data model efficiency.
  • Define and implement monitoring and observability standards using tools like Datadog, Grafana, ELK, and Prometheus.
  • Support incident response, root cause analysis, and postmortem improvements for database-related outages.
  • Integrate database changes into CI/CD pipelines and manage schema deployment workflows.
  • Document operational runbooks, best practices, and standards for database management.

Requirements

  • Extensive experience in database performance optimization, including query plan analysis, indexing, and resolving locking and blocking issues.
  • Proven track record in configuring high availability and disaster recovery solutions for SQL Server and PostgreSQL.
  • Strong background in managing backup and restore strategies with regular validation and recovery testing.
  • Demonstrated ability to secure databases through encryption, access controls, and hardening techniques.
  • Hands-on experience with cloud platforms including Azure and AWS, covering both managed and self-hosted database services.

Nice to Have

  • Experience using Infrastructure as Code and managing containerized databases in Kubernetes or Docker environments.
  • Familiarity with CI/CD tools such as GitHub Actions, Azure DevOps, or TeamCity for database deployment automation.

Tech Stack

SQL Server, PostgreSQL, Azure, AWS, Azure SQL, RDS, PowerShell, Bash, Python, Datadog, Grafana, ELK, Prometheus, Kubernetes, Docker, GitHub Actions, Azure DevOps, TeamCity, Infrastructure as Code

Benefits

  • Fully remote work environment
  • Flexible working hours
  • Generous flexible time off policy
  • Structured onboarding program for new hires
  • Leadership development opportunities available to all levels
  • Access to continuous learning and professional growth resources
  • Annual performance-based bonus
  • Premium private health insurance fully covered by the company

Compensation

zł288,300.00 - zł432,500.00 yearly. Equity: Restricted Stock Units (RSUs). Annual bonus

Work Arrangement

global — Poland — fully remote, flexible working hours, flexible time off

Team

Team size: over 3000 Titans. Structure: Foundational engineering team in Poland, part of global engineering organization

  • Values individuality and personal uniqueness
  • Encourages the integration of diverse perspectives and experiences
  • Committed to diversity and inclusion
  • Promotes work-life balance
  • Operates on trust with a high degree of autonomy

Additional Information

  • This position supports the development of the first core engineering team in Poland.
  • The company went public on NASDAQ under the ticker TTAN in December 2024.
  • AI tools are used during recruitment but do not make final hiring decisions.
  • Candidates must be capable of working remotely with autonomy and flexibility.
Required Skills
SQL ServerPostgreSQLAzureAWSPowerShellBashPythonDatadogGrafanaELKperformance tuninghigh availabilitydisaster recoverybackup/restoredatabase security SQL ServerPostgreSQLAzureAWSAzure SQLRDSPowerShellBashPythonDatadogGrafanaELKPrometheusKubernetesDocker
About company
Servicetitan
ServiceTitan is a technology company that provides software solutions for home services businesses, enabling them to streamline operations, improve customer experience, and grow their businesses.
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Job Details
Department Engineering
Category infrastructure
Posted 2 months ago