BILL is hiring a Staff Program Manager to lead the strategic direction and operations of our IT and Information Security Vendor Management Office (VMO). You will be responsible for overseeing all aspects of vendor spend, governance, and value realization across the IT and Security portfolio, ensuring efficient use of technology investments.
What You'll Do
- Own and manage the entire IT Opex budget and financial forecasting cycle for IT/Security (~$20M+).
- Partner with Finance to deliver accurate, single-view reporting on spend, savings, and forecast for executive leadership reviews.
- Define the strategy and lead all application portfolio and rationalization initiatives, ensuring clear governance for the approved software catalog.
- Achieve recurring reduction targets (e.g., 5%+) with a focus on eliminating overlapping tools and underused licenses.
- Lead all major contract negotiations and sourcing strategies to achieve ambitious cost savings targets (10–15%+) across the IT/Security software portfolio.
- Own and lead strategic vendor relationship management for all key IT/Security vendors, including executive Quarterly Business Reviews (QBRs), health checks, issue escalations, and roadmap alignment.
- Provide strategic oversight for the end-to-end coordination of all renewals, including timelines, pre-renewal assessments, and stakeholder alignment.
- Own the strategic direction and enforcement of the Global Software Procurement Policy (P.IT.002), driving governance standards and reducing shadow IT spend.
- Direct the management and optimization of VMO intake, workflow, and tooling to ensure consistent data and efficient operations.
- Drive the implementation and adoption of the VMO dashboard and analytics as the single source of truth for executive decision-making.
- Serve as the executive-level VMO leader and communication channel for IT and Security stakeholders.
What We're Looking For
- 7+ years of progressive experience leading software vendor management, IT procurement, or IT Asset Management (ITAM) functions for a mid-to-large technology or SaaS organization.
- Demonstrated ability to define and run structured renewal processes at scale, ensuring strategic alignment and cost-saving objectives.
- Proven track record in leading contract negotiations and sourcing strategies resulting in substantial (10%+) cost savings.
- Expertise in data and tooling, having leveraged systems like Jira/JSM, Coupa (or other procurement tools), and SaaS/ITAM platforms to drive executive decisions and reporting.
- A history of defining and executing application rationalization strategies that successfully reduce portfolio size without impacting business operations.
- Strong experience establishing and maturing cross-functional partnerships with Procurement, Legal, Security, Finance, and application owners.
- Clear, professional written and verbal communication skills, comfortable drafting policy, and delivering executive-level presentations.
- A bias toward structured, repeatable processes and robust dashboard reporting rather than ad-hoc one-offs.
Technical Stack
- Jira/JSM
- Coupa (or other procurement tools)
- SaaS/ITAM platforms
Team & Environment
Leader for the IT and Infosec Vendor Management Office (VMO).
Benefits & Compensation
- $144,000—$180,000 USD
- 100% paid employee health, dental, and vision plans (choose HMO, PPO, or HDHP)
- HSA & FSA accounts
- Life Insurance, Long & Short-term disability coverage
- Employee Assistance Program (EAP)
- 11+ Observed holidays and wellness days and flexible time off
- Employee Stock Purchase Program with employee discounts
- Wellness & Fitness initiatives
- Employee recognition and referral programs
Work Mode
This role is hybrid with locations in San Jose, CA or Draper, UT.
BILL is an Equal Opportunity Employer. We believe our best ideas come from the unique stories, perspectives, and experiences of our team members. We welcome people of all backgrounds, abilities, and identities to bring their authentic selves and contribute to our culture.
