Cape Town, South Africa Hybrid Employment

MOO is hiring a Staff Engineer, eCommerce

About the Role

This position leads technical strategy and execution for a high-traffic eCommerce platform, ensuring scalable solutions and mentoring engineers while driving innovation in customer-facing systems.

Responsibilities

  • Lead the design and implementation of scalable backend systems for an online retail platform
  • Collaborate with product and design teams to deliver seamless user experiences
  • Mentor engineers through code reviews, technical guidance, and career development
  • Drive adoption of best practices in testing, reliability, and system observability
  • Own critical components of the platform’s architecture and infrastructure
  • Work closely with operations to ensure system stability and performance
  • Evaluate and integrate new technologies to improve platform capabilities
  • Support incident response and root cause analysis for production issues
  • Contribute to long-term technical roadmaps and strategic planning
  • Promote a culture of continuous improvement and engineering excellence
  • Ensure security and compliance standards are met across systems
  • Participate in cross-team initiatives to align technical direction
  • Optimize platform performance under high traffic and transaction volume
  • Improve deployment pipelines and CI/CD practices
  • Champion maintainable and well-documented code across services
  • Collaborate on API design and integration patterns
  • Support data-informed decision-making through system metrics
  • Identify and reduce technical debt in legacy systems
  • Work with frontend teams to deliver cohesive full-stack solutions
  • Ensure accessibility and internationalization are considered in development
  • Lead proof-of-concept projects for new features or platforms
  • Coordinate with stakeholders to align engineering efforts with business goals
  • Drive automation in testing and monitoring workflows
  • Foster knowledge sharing across engineering teams
  • Maintain system uptime and reduce mean time to resolution

Nice to Have

  • Experience in a senior or staff-level engineering role
  • Background in leading technical strategy across multiple teams
  • History of contributing to open-source projects
  • Familiarity with frontend technologies such as React or TypeScript
  • Knowledge of DevOps practices and infrastructure as code
  • Experience with A/B testing and experimentation platforms
  • Exposure to machine learning applications in retail
  • Understanding of supply chain or fulfillment systems
  • Leadership in incident management and postmortems
  • Active participation in engineering communities of practice

Compensation

Competitive salary with benefits

Work Arrangement

Hybrid work model

Team

Part of the engineering team within a product-driven organization

Our Engineering Culture

We value technical depth, collaboration, and ownership. Engineers are empowered to make decisions and drive improvements across the platform. We emphasize learning, transparency, and delivering value to customers through well-architected systems.

What Success Looks Like

In the first six months, you will have led key technical initiatives, improved system reliability, and built strong partnerships with product and engineering teams. Success is measured by system performance, team growth, and delivery of customer-centric features.

Available for qualified candidates

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About company
MOO
MOO provides remarkable products and services for large and growing enterprises, focusing on business services and client partnership success.
All jobs at MOO Visit website
Job Details
Department Product & Technology – Software Engineering
Category other
Posted 3 months ago