SS8 Networks is hiring a Junior Services Engineer to support the deployment and integration of our lawful intelligence solutions at customer sites worldwide. You will work on installing, configuring, and testing high-availability systems within critical telecom networks, data centers, and cloud platforms.

What You'll Do

Assist in the installation and configuration of SS8 lawful intelligence and analytics solutions.
Participate in system integrations involving telecom network elements like DPI, probes, and mediation systems.
Support on-site and remote deployments, ensuring solutions meet customer and regulatory requirements.
Work with senior engineers to troubleshoot issues, escalate bugs, and verify fixes.
Run system health checks, perform acceptance testing, and generate implementation documentation.
Maintain accurate records of implementation progress and provide timely status updates.
Learn and understand protocols such as TCP/IP, SIP, GTP, HTTP, Diameter, and lawful intercept standards.
Collaborate with internal R&D and QA teams to ensure product readiness for deployment.
Comply with information security standards and customer confidentiality requirements.

What We're Looking For

Bachelor’s degree or equivalent in Computer Science, Engineering, Telecommunications, or a related field.
Basic understanding of networking concepts like IP addressing, routing, firewalls, and VLANs.
Familiarity with Linux/Unix environments and command-line usage.
Interest in cybersecurity, telecom infrastructure, or law enforcement technologies.
Strong problem-solving mindset and attention to detail.
Willingness to travel occasionally to customer locations, both domestic and international.
Excellent communication skills and a desire to work in a customer-facing technical role.
Must be willing and eligible to acquire Security Clearance.
Valid UK driving license.

Nice to Have

Exposure to Wireshark or similar packet analysis tools.
Knowledge of virtualization (VMware, KVM) or containerization (Kubernetes, Docker).
Scripting knowledge (Bash, Python) for automation and log parsing.
Understanding of telecom networks, mobile core (3G/4G/5G), or ISP environments.
Familiarity with ETSI/CALEA lawful intercept standards and protocols.
Proficiency in using AI tools to enhance productivity, automate workflows, generate content, or support decision-making.