Cyber Advisors is hiring a Sr. Systems Engineer for a full-time hybrid role supporting clients across the metro area of Minnesota. You will provide primarily on-site and remote technical support, proactively solving complex problems and maintaining critical system documentation.
What You'll Do
- Provide primarily on-site and remote support to clients.
- Proactively anticipate, pre-empt, diagnose, and solve complex hardware, network, and software problems.
- Develop and maintain knowledge of each customer's specific business environment.
- Maintain documentation for system configurations, processes, and procedures.
What We're Looking For
- Dedication to customer satisfaction and getting it right the first time.
- Strong trouble-shooting skills across a broad and diverse population and environment.
- Demonstrated ability to manage and prioritize multiple tasks, aggressive targets, and deadlines.
- Proven ability to work with little or no supervision.
- High-quality, detail-oriented approach to work.
- Reliable and punctual with reliable transportation.
- Bachelor’s degree in Computer Science or commensurate work experience.
- 7+ years of IT experience.
Nice to Have
- FortiNet FCSS, AZ-140, MS-102, AZ-305, or similar certifications.
Technical Stack
- Windows Server, Active Directory, Exchange, DNS, DHCP
- Windows and macOS operating systems
- MS Office 365 and Azure administration
- TCP/IP and networking fundamentals
- Hypervisor technologies (VMWare/Hyper-V)
- Firewalls, switching and routing
- SAN and NAS device configuration and management
- Windows Desktop OS & MS Office Suites
- Workstation, server and cloud backup solutions
- Network security, anti-virus, and EDR solutions
Benefits & Compensation
- Competitive salary depending on skills and experience.
- Vacation and PTO.
- Employer-paid Health and Dental Insurance.
- Great opportunities for career advancement.
- 401k with employer matching.
- Paid time off to train for continuing education.
- Disability and Life Insurance.
Work Mode
This is a full-time hybrid position based in the metro area of Minnesota, providing a mix of on-site and remote support.
Cyber Advisors is an equal opportunity employer.
