United States Remote (Country) Full-time

EX Squared is hiring a Sr Support Engineer- Power BI (Remote - US)

About the Role

Jobgether is looking for a Sr Support Engineer - Power BI to serve as the primary technical expert for complex business intelligence solutions. This remote US role combines hands-on technical work with mentorship, ensuring the stability and performance of our enterprise reporting platforms.

What You'll Do

  • Act as the subject matter expert for BI platforms, guiding Tier 1, 2, and 3 support teams.
  • Diagnose, troubleshoot, and resolve complex Power BI issues for end users.
  • Manage datasets, workspaces, gateways, and user permissions in line with governance standards.
  • Optimize report performance, dataset refreshes, and BI capacity usage.
  • Administer deployments, release management, and proactive monitoring of BI platforms.
  • Develop documentation, SOPs, and provide advanced training for internal users.
  • Collaborate with data engineering, analytics, and functional teams to resolve upstream data and integration issues.

What We're Looking For

  • Minimum 5 years of relevant experience in software development, technical support, or BI systems.
  • 2+ years working with HTML5, CSS3, JavaScript, Angular, and TypeScript.
  • Proficiency with SQL, Stored Procedures, DDL, and experience with databases like SQL Server and MySQL.
  • Hands-on experience consuming RESTful APIs and working in cloud-based platforms (preferably AWS).
  • Knowledge of client-server and web development architecture.
  • Strong analytical, problem-solving, and communication skills to mentor teams and support users effectively.
  • Experience managing and optimizing Power BI environments, including workspaces, datasets, and reporting pipelines.

Technical Stack

  • Power BI
  • HTML5, CSS3, JavaScript, Angular, TypeScript
  • SQL, SQL Server, MySQL
  • RESTful APIs
  • AWS

Team & Environment

Collaborate with cross-functional teams including data engineering, analytics, and functional teams.

Benefits & Compensation

  • Competitive compensation with a potential bonus plan.
  • Comprehensive medical, dental, and vision coverage.
  • Health care and dependent care spending accounts.
  • Short- and long-term disability coverage.
  • Life and accidental death & dismemberment insurance.
  • Employee and Family Assistance Program (EAP).
  • Employee discount programs.
  • 401(k) plan with generous company match.
  • Employee Stock Purchase Plan (ESPP).
  • Opportunities for professional growth, training, and skill development.

Work Mode

This is a remote position open to candidates based in the United States.

Jobgether is an equal opportunity employer.

Required Skills
Power BISQLSQL ServerMySQLTypeScriptJavaScriptAngularHTML5CSS3RESTful APIsData VisualizationData AnalysisETL
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About company
EX Squared

Technology company focused on IT and software solutions

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Posted 5 months ago