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Santa Clara, CA On-site Full-time

KRG Technologies is hiring a Sr. Service Now Developer

Requirements

  • Proficient on ServiceNow tool.
  • Experience in UI design using JavaScript, HTML. Good knowledge of web design.
  • Experience with Service Portal.
  • Ability to manage multiple priorities, commitments and projects in a fast-paces dynamic environment.
  • Passion for ITIL and the delivery of effective and efficient processes across the IT enterprise
  • Familiar with the scope and objectives of Service Catalog, Incident, Problem, Change, and Configuration management
  • Solid Development / Administrator background.
  • Maintains and support Service Management Toolset operational functions and Vendor escalations
  • Demonstrated experience working with business partners to interpret requirements and deliver software solutions based to Process owners, Business units, and IT Operations support teams.
  • Ability to take up challenges, adapt to the business needs, and stay focused on delivering results is essential to the success of this role
  • Documentation of solution architecture and supporting business processes
  • Strong team player with ability to help ensure proper Tool Support iniatives
  • Excellent written and verbal communication to document processes and Tool solutions
  • Excellent presentation skills and excellent documentation skills
  • 5 years of experience in I.T.
  • 2 years of experience as a System Administrator of a service management application, preferably Service-Now
  • 1 - 2 years of experience client scripting (JavaScript, HTML)
  • Knowledge of LDAP/Active Directory, and relevant I.T. architecture experience
About company
KRG Technologies
KRG Technologies was founded with a simple motive of offering the clients exactly what they want, how they want and when they want. By leveraging for its clients its technological edge and right-sourcing advantage, KRG in a short period of time has grown to become one of the most trusted strategic technology partners. Treating every client as the top priority, we customize our solutions and services to align with the unique needs of each client. Headquartered in Valencia, California, KRG employs a unique global delivery platform to minister its offerings spanning from application development and maintenance to business process reengineering. With the years of hands-on domain experience and international presence, we offer state-of-the-art solutions backed by our follow-the-sun service model in the most cost effective manner.
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Job Details
Category other
Posted 3 hours ago