Dave is hiring a Sr. Manger, Financial Platform Operations

Dave is seeking a Sr. Manager, Financial Platform Operations to lead the systems and partnerships that power how money moves through our ecosystem. You will own day-to-day operations and long-term strategy across key infrastructure partners, including processors, sponsor banks, and card networks. This is a hands-on leadership role with high visibility across Product, Engineering, Finance, and Compliance.

What You'll Do

• Lead and manage critical partner relationships, including payment processors, card issuers, sponsor banks, and networks.
• Ensure operational excellence across all partner workflows—SLAs, performance monitoring, escalations, and root cause resolution.
• Enable product launches by supporting partner integrations and readiness for new capabilities and use cases.
• Own reconciliation accuracy and financial reporting across platforms to support compliance and accounting.
• Identify and implement improvements to tooling, processes, and partner performance to support scale.
• Stay ahead of regulatory changes and network rule updates—and translate those into clear operational plans.
• Negotiate commercial terms and manage cost structures to improve platform efficiency.
• Lead and grow a small team, setting clear goals and building a collaborative, high-accountability culture.
• Share insights with senior leadership and help guide strategic decisions across payments and infrastructure.

What We're Looking For

• 8+ years in payments, fintech infrastructure, or banking operations.
• Deep experience with card issuing, transaction processing, ACH, and real-time payments.
• Strong track record managing external partners and vendor performance.
• Proven success enabling product launches and supporting go-to-market readiness.
• Financial and operational acumen—able to model costs, manage vendors, and improve unit economics.
• Experience with incident management, platform monitoring, and scaling operational systems.
• Strong communication and cross-functional collaboration skills, especially in ambiguous environments.
• Experience hiring and managing high-performing operations or vendor-facing teams.
• Familiarity with compliance requirements and regulatory frameworks related to payments.

Team & Environment

You will lead and grow a small team in a hands-on leadership role with high visibility across Product, Engineering, Finance, and Compliance. Dave is a mission-driven team that values transparency, curiosity, and thoughtful execution. We strive to create an environment where all Daves feel valued, heard, and empowered to do their best work.

Benefits & Compensation

• Premium Medical, Dental, and Vision Insurance plans.
• Generous paid parental and caregiver leave.
• 401(k) savings plan with matching contributions.
• Financial advisor and financial wellness support.
• Flexible PTO and generous company holidays, including Juneteenth and Winter Break.
• All-company in-person events once or twice a year and virtual events throughout.
• Flexible hours and virtual first work culture with a home office stipend.

Work Mode

This role is remote-first and open to candidates across the United States.

Dave Operating LLC is proud to be an Equal Employment Opportunity employer and is dedicated to cultivating a diverse and inclusive workplace. We consider all qualified applicants and do not discriminate on any basis protected by federal, state, or local law.