About the Role
The position involves providing on-site technical support for industrial systems, ensuring optimal performance through preventive maintenance, troubleshooting, and customer training.
Responsibilities
- Perform on-site installation of automated packaging and material handling systems
- Diagnose and resolve mechanical, electrical, and control system issues
- Conduct routine maintenance to ensure equipment reliability
- Follow safety protocols during all field operations
- Document service activities and customer interactions
- Calibrate sensors, motors, and control components
- Work with customers to understand operational needs
- Provide training to customer personnel on equipment use
- Respond to emergency service calls as needed
- Ensure compliance with technical and regulatory standards
- Use diagnostic tools to identify system failures
- Replace defective parts and verify repairs
- Coordinate with internal engineering teams for complex issues
- Maintain accurate service logs and reports
- Adhere to scheduled maintenance timelines
- Support commissioning of new equipment installations
- Troubleshoot PLC-based control systems
- Follow detailed technical schematics and manuals
- Communicate technical issues in clear, non-technical terms
- Minimize equipment downtime through proactive service
Compensation
Competitive salary with overtime eligibility, performance bonuses, and comprehensive benefits package
Work Arrangement
On-site with regular regional travel; some weekend and evening work required
Team
Collaborative field service team with technical and operational support from headquarters
Why Join Us
- Opportunity to work with advanced industrial technology
- Supportive team environment with career growth potential
- Investment in ongoing technical training and certifications
Physical Demands
- Frequent bending, climbing, and standing for extended periods
- Ability to work in varying temperatures and industrial environments
- Regular use of personal protective equipment required
Not available