Remote (City) Employment

Unknown Company is hiring a Sr Director, IKC Operations

About the Role

DaVita Integrated Kidney Care (DaVita IKC) is seeking a Sr Director, IKC Operations. You will accomplish company objectives by supervising the daily operations of a clinical operations team within the greater Southeast Texas geography (e.g., Houston and Austin). This role involves overseeing managers and front-line teammates, improving systems and processes, and holding P&L accountability for >$300M in medical cost under management.

What You'll Do

  • Provide leadership and direction to the team, including performance development, management, retention, and teammate relations.
  • Identify, analyze, and drive continuous operating improvements and quality performance of operating metrics, including clinical outcomes quality, productivity, staffing, training, attrition, and budget.
  • Maintain awareness and knowledge of assigned market and participate in internal and external business development meetings.
  • Develop and implement strategic planning initiatives that maximize the division’s clinical care and growth potential.
  • Lead critical projects working across multiple service lanes; monitor metrics, track progress of initiatives, and prepare presentations for senior leadership.
  • Work across operational and innovation teams to advance best in class capabilities in the market.
  • Accountable for Physician engagement strategy and quality.
  • Expand clinical and business relationships with existing and new physician partners.
  • Address top growth priorities, provide due diligence and lead successful operational conversions on acquisitions and strategic growth.
  • Accountable for collaboration with dialysis business: partners in collaboration calls, innovating to develop new collaboration processes.
  • Oversees RN performance on core team participation.
  • Meet monthly with internal leaders to drive key performance measures and increase Provider engagement and facilitate business relationships to drive growth.
  • Interface with business leaders from a broad range of functional teams, including Finance, People Services, Strategy, Quality, and others in support of strategy and operational execution.
  • Collaborate across DKC and IKC teams to perform analyses and synthesize results.
  • Manages and oversees the DaVita IKC program: ensures compliance to all applicable regulations and DaVita policies; monitors risk management and quality assurance compliance.
  • Accountable for review and development of department budget: evaluate processes to ensure cost effectiveness and reduce operational expenses; evaluates projects for cost effectiveness and impact to outcome expectations.

What We're Looking For

  • 8+ years of Operational Leadership; leading robust, regional teams
  • Experience managing budgets and driving metrics
  • Prior P/L management experience
  • Intermediate computer skills and proficiency in MS Word, Excel, PowerPoint and Outlook
  • Demonstrated ability to handle confidential information with discretion and sound judgment

Nice to Have

  • Preferred experience in healthcare, particularly value-based care (VBC)
  • Masters degree preferred

Technical Stack

  • MS Word
  • Excel
  • PowerPoint
  • Outlook

Team & Environment

You will manage a clinical operations team within the greater Southeast Texas geography. The role oversees managers and has overall responsibility for front-line teammates.

Benefits & Compensation

  • Compensation: $157,000.00 - $226,000.00 per year
  • Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
  • Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more
  • Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.

Work Mode

This position is local-city, with locations in El Segundo, California, and the Southeast Texas geography (e.g., Houston and Austin).

We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.

Required Skills
MS WordExcelPowerPointOutlookOperations ManagementHealthcare ManagementLeadershipStrategic PlanningFinancial ManagementTeam DevelopmentStakeholder EngagementProcess ImprovementData AnalysisCommunication
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Posted 3 months ago