ServiceNow is hiring a Sr. Director, GTM Transformation to lead high-impact, enterprise-wide initiatives that accelerate growth and improve margins. You will be a trusted partner to executive leadership, ensuring seamless integration of acquired businesses into our go-to-market model.
What You'll Do
- Lead GTM integration strategy and execution for acquired SaaS companies, partnering with Corporate Development, Product, Finance, Legal, and GTM leaders.
- Drive alignment on post-acquisition revenue strategy and GTM execution.
- Ensure consistent adoption of ServiceNow GTM processes, tools, forecasting, and reporting across acquired entities.
- Identify integration risks early and develop mitigation plans with a cross-functional team.
- Define GTM transformation initiatives with executive leadership, focusing on revenue growth, sales efficiency, and cost optimization.
- Design and institutionalize scalable GTM operating frameworks, including playbooks, governance models, reporting cadences, and performance dashboards.
- Collaborate closely with GTM Ops, Marketing, Customer Success, Finance, Product, Analytics, HR, and Enablement to drive post-acquisition integration.
- Serve as a senior advisor to executive leadership, providing clear insights, tradeoff recommendations, and progress updates.
- Drive executive alignment across functions and geographies during periods of transformation and post-acquisition change.
- Champion a culture of execution excellence, continuous improvement, and ownership.
What We're Looking For
- 10+ years of experience in GTM strategy within enterprise SaaS organizations, or strategy consulting.
- Proven experience leading GTM integration for SaaS M&A, including post-close execution and value realization.
- Deep understanding of enterprise SaaS GTM models, including direct sales, product-led motions, partners, and customer success.
- Strong ability to bridge technical expertise with business priorities, influencing direction and driving adoption.
- Track record of driving global GTM programs with measurable impact on revenue and margin.
- Excellent communication skills; able to develop executive-ready materials and influence at all levels.
- High sense of ownership and bias toward action; thrives in fast-paced, ambiguous environments.
- Bachelor’s degree required.
Nice to Have
- MBA or advanced degree.
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
Team & Environment
This role is part of the Global GTM Transformation & M&A team.
Benefits & Compensation
- Compensation range: $236,600 - $425,900 + equity.
- Health plans, including flexible spending accounts.
- 401(k) Plan with company match.
- Employee Stock Purchase Plan (ESPP).
- Matching donations program.
- Flexible time away plan.
- Family leave programs.
Work Mode
This is a hybrid position with locations in AMS - North America and Canada.
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law.
