The SpendHound Data Administrator will manage and maintain accurate customer contract data within the SpendHound platform, ensuring SaaS contracts are correctly parsed, validated, and uploaded. This role supports the Customer Success and Data Operations teams by providing customers with a reliable, organized view of their software portfolios and works within a remote-first, global culture with standard hours from 11am to 8pm IST.
Responsibilities
- Manage the customer files inbox containing SaaS contracts and related documentation
- Upload and organize contracts in customer portals, ensuring accuracy and alignment with vendor profiles
- Parse and extract key contract details, including renewal dates, opt-out clauses, license counts, and annual contract values (ACV)
- Support the Customer Success team with ad-hoc data entry, data cleaning, and reporting tasks
- Identify and flag data inconsistencies or quality issues for review and resolution
- Maintain process documentation and ensure data hygiene across systems
Requirements
- 1–3 years of experience in data entry, data administration, or operations (preferably in SaaS, technology, or B2B environments)
- Strong organizational skills and exceptional attention to detail
- Excellent time management and ability to handle multiple priorities
- Sound judgment and initiative to identify and communicate data issues
- Proficiency in Excel or Google Sheets; ability to work with structured and unstructured data
- Strong communication skills and comfort working in a remote, cross-functional environment
Preferred Qualifications
- Experience with contract management tools, procurement data, or CRM systems such as Salesforce, HubSpot, or Airtable
Technical Stack
Excel, Google Sheets, Salesforce, HubSpot, Airtable
Benefits
- Flexible work hours
- Flexible vacation
- Parental leave
- Team events
- Wellness budget
- Learning reimbursement
- Remote-first culture
- Exposure to SaaS and procurement ecosystem
- Opportunity to contribute to a new, high-impact business line
- Award-winning, people-centric culture focused on growth, ownership, and collaboration
Work Arrangement
Remote (Country) — India — Fully remote with standard work hours from 11am to 8pm IST
