The Hartford is hiring a Special Investigations Unit Field Investigator

The Hartford is hiring a Special Investigations Unit Field Investigator to conduct thorough, timely, and impartial investigations of suspicious insurance claims. You will play a critical role in ensuring accurate claim resolution across all lines of business, working for a company determined to make a difference.

What You'll Do

• Spend 100% of your time traveling within the assigned region (Virginia and Northern North Carolina) to visit loss sites, interview witnesses, and collect evidence.
• Investigate all lines of business, including Medical Investigations in Auto, Worker’s Compensation, General Liability, Group Benefits, and Property losses.
• Partner with claim handlers across the company to investigate suspicious claims.
• Conduct face-to-face interactions with insureds, claimants, witnesses, experts, and other professionals.
• Handle assignments referred by claim staff and proactively identify losses appropriate for SIU involvement.
• Develop facts, exercise due diligence around evidence collection, and conduct interviews using appropriate investigative methods.
• Communicate investigative findings both orally and in writing, including preparing detailed reports.
• Understand local fraud trends and share intelligence with SIU analytical resources and the broader SIU community.
• Interface with the SIU Community and Law Enforcement, attending industry meetings like those hosted by the NICB.
• Continually enhance investigative skills and understanding of emerging issues impacting claims.
• Provide support to claims partners by identifying training needs, helping develop and present training, and mentoring both internal and external partners.

What We're Looking For

• A minimum of 3 years of special investigation insurance experience and/or investigative law enforcement experience.
• Must reside roughly within 30 miles of Richmond, VA to cover the assigned territory.
• Strong interviewing and communication skills, both verbal and written.
• The ability to work effectively both independently and in a team environment.
• A consistent high level of performance and achievement throughout your career.
• Strong critical thinking and analytical skills; ability to make deductions and think logically and sequentially.
• Excellent written and verbal communication and diplomacy skills.
• A valid driver’s license.

Nice to Have

• A Bachelor’s Degree.
• A solid understanding of SIU or relevant claim processes, practices, and applicable laws and regulations.
• Professional designations such as CIFI, FCLS, or FCLA.

Team & Environment

You will report to the SIU Manager and collaborate closely with claim handlers across all lines of business.

Benefits & Compensation

• Compensation range: $87,200 - $130,800
• A company car, cell phone, and wireless laptop are provided.
• Eligibility for short-term or annual bonuses, long-term incentives, and on-the-spot recognition.

Work Mode

This position is based locally in the Richmond, VA area and requires 100% travel within the assigned territory of Virginia and Northern North Carolina.

The Hartford is an Equal Opportunity Employer/Sex/Race/Color/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age.