Cypress.io is hiring a Solutions Engineer to own the technical success and long-term value realization for customer accounts. You will partner with Account Executives and Managers to guide customers from qualification and discovery through deal close, adoption, and expansion.
What You'll Do
- Own technical success end-to-end across the customer lifecycle, from discovery through expansion.
- Lead the technical strategy and execution for the opportunities and accounts you support.
- Lead technical discovery to inform deal strategy, ensure solutions are viable and adoptable, and identify risks early.
- Design and deliver customized demos, solution workshops, and technical evaluations (POCs/trials) with clear success criteria.
- Act as a strong customer and prospect advocate, driving momentum, responsiveness, and internal alignment to deliver outcomes.
- Partner with AEs on net new deals, owning the technical motion from discovery through close and driving opportunities forward with clarity and momentum.
- Support expansion opportunities by identifying new use cases, products, and growth paths.
- Maintain continuity from pre-sale into post-sale to turn deals into durable, expandable revenue.
- Think and execute creatively, bringing differentiated solutions that resonate with customers and prospects.
- Act as a trusted advisor to AEs and AMs, bringing credible technical and business presence to customer conversations.
- Know when to stay at the business-outcome level and when to go deep technically.
- Translate product knowledge into business outcomes, with strong follow-through and clear next steps.
- Set the bar for Technical Solutions Consulting at Cypress by contributing to playbooks, demo standards, and validation frameworks.
- Act as a go-to resource for specific product areas while remaining a generalist across the platform.
- Own the feedback loop with Product and Engineering using real customer usage and deal learnings.
What We're Looking For
- 3+ years in a Solutions Engineer, Solutions Consultant, Sales Engineer, Solutions Architect, or equivalent customer-facing technical role.
- Strong technical foundation in JavaScript, modern web application architecture, testing workflows, and CI/CD pipelines.
- Ability to independently design, deliver, and adapt highly customized demos and technical conversations using clear, compelling storytelling.
- Sound judgment around when to simplify concepts versus when to go deep technically.
- Ability to manage multiple concurrent opportunities and accounts with strong ownership and prioritization.
- Excellent written and verbal communication skills.
Nice to Have
- Experience selling to developer or highly technical audiences.
- Familiarity with modern frontend frameworks like React, Angular, or Vue.
- Experience with tools such as Salesforce, Outreach, GitHub, CircleCI, or GitHub Actions.
- Experience in a high-growth SaaS environment.
Technical Stack
- JavaScript
- React
- Angular
- Vue
- Salesforce
- Outreach
- GitHub
- CircleCI
- GitHub Actions
Team & Environment
You will join a small, highly visible team that partners closely with Account Executives and Account Managers. This is a high-impact, high-ownership position with visibility across Revenue and Product teams.
Benefits & Compensation
- Salary range: $95,000 – $115,000
- Culture rooted in passion, collaboration, and curiosity.
- Clear expectations and accountability.
- Direct influence on both deal outcomes and long-term customer value.
Work Mode
This is a fully remote, global role within a collaborative culture built on trust and autonomy.
We are an inclusive employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
