Higharc is looking for a Solutions Consultant-ERP Integrations to play a critical role in delivering customer value. You will ensure seamless, scalable integration and adoption of Higharc’s solutions by leading technical projects, empowering operational teams, and owning key outcomes across implementation, data, and usage.
What You'll Do
- Act as the primary liaison for technical integration projects, ensuring successful API and CSV workflows for ERP, CRM, and data pipelines.
- Own the end-to-end implementation of integration workstreams, including scope alignment, issue resolution, QA, and launch readiness.
- Translate customer data models and operational workflows into requirements and configuration plans.
- Collaborate with Product, Engineering, and Solutions Consulting to deliver standardized, repeatable integration frameworks.
- Drive adoption of Higharc tools within Purchasing & Estimating and Sales & Marketing teams.
- Identify and remove barriers to adoption, unlock early value, and champion product usage across customer accounts.
- Build relationships with key stakeholders to cultivate champions and drive organizational change.
- Lead customer projects with urgency and clarity—managing timelines, milestones, risk, and stakeholder communication.
- Partner with Customer Adoption, Product, Engineering, and Sales to coordinate integration and adoption plans.
- Represent the voice of the customer in roadmap discussions, ROI reviews, and QBRs.
- Develop and deliver customer-facing materials, training playbooks, and best practices.
- Support internal enablement by educating other CSMs, Implementors, and Solutions Consultants.
- Articulate the value of Higharc’s solutions in terms that resonate with builder stakeholders.
- Analyze integration impact and product usage data to surface insights, risks, and expansion opportunities.
- Contribute customer stories and testimonials that demonstrate measurable ROI.
What We're Looking For
- Proven track record of successfully managing technical integration projects (CSV/API) for ERP, CRM, or estimating platforms.
- Strong project management skills with an ability to drive cross-functional execution and manage multiple priorities.
- Experience in Purchasing & Estimating, and familiarity with homebuilding software systems like MarkSystems, BuilderMT, NewStar, Salesforce, etc.
- Excellent communication skills; capable of translating between technical teams and business users.
- Customer-centric mindset with a focus on outcomes, speed, and value delivery.
- Ability to thrive in a fast-paced, evolving environment and proactively solve problems.
Nice to Have
- Familiarity with the AEC industry or experience in vertical SaaS implementation or solutions roles.
Benefits & Compensation
- Flexible hours.
- Competitive salaries with significant equity.
- Comprehensive medical, dental, and vision coverage.
- Unlimited PTO.
- Meaningful maternity/paternity leave.
- Short and long-term disability plans.
- 401K.
- Stipend to create the ideal home office.
Work Mode
This is a fully remote position.
Higharc is an equal opportunity employer.
