Experian is looking for a Solutions Architect to drive the design and architecture for our workplace productivity GenAI initiatives. In this role, you will ensure enterprise alignment of ChatGPT Enterprise to validated use cases, taking ownership of the entire technical lifecycle from assessment to governance.
What You'll Do
- Review and assess GenAI use cases, align them to existing or planned tools, and maintain a roadmap of workplace productivity GenAI capabilities.
- Maintain a capability map of ChatGPT Enterprise features relevant to productivity programs, including GPT Builder/GPTs, controlled sharing, and enterprise oversight mechanisms like the Compliance API.
- Define architecture and technical requirements for onboarding GenAI tools, covering assessment, POC, valuation, and general availability, including integration touchpoints with identity and security standards.
- Define identity and lifecycle requirements for ChatGPT Enterprise adoption such as SSO/SCIM, workspace RBAC roles, and provisioning standards for enterprise scale.
- Model cost versus productivity value and recommend tool positioning to reduce overlap and prevent unnecessary tool sprawl.
- Partner with Risk, Legal, and Compliance teams to compile required approvals, governance artifacts, and acceptable use statements for GenAI tools.
- Produce and communicate GenAI strategy to senior technology leadership; summarize use cases and submit artifacts to governance bodies.
- Design security controls and mitigations for GenAI solutions, including addressing audit findings and ensuring compliance with internal standards.
- Create reference patterns for higher-risk use cases that specify allowed data classes, evidence requirements for audit readiness, and review triggers for material changes.
- Engage vendors and partners and translate roadmap shifts into enterprise architecture impacts.
- Work with program leadership to align architecture decisions to features available in ChatGPT Enterprise, including connectors and enterprise integrations where appropriate.
What We're Looking For
- 7–12+ years in solutions or enterprise architecture, with demonstrated ownership of product onboarding and technical governance in a regulated environment.
- Practical experience with ChatGPT Enterprise and how it integrates into collaboration and productivity workflows.
- Comfortable shaping and documenting architecture: capability maps, target productivity outcomes, reference patterns, and GA readiness criteria.
- Working knowledge of enterprise identity patterns and adjacent cloud or container concepts as needed.
- Experience collaborating across Security, Risk, Legal, and Compliance to translate policy intent into implementable technical requirements.
- Experience designing governance-aware GPT patterns using GPT Builder plus sharing controls, editor controls, and version history.
- Familiarity with Compliance API data types and how they can be ingested into enterprise governance platforms.
Technical Stack
- ChatGPT Enterprise
- GPT Builder
- Compliance API
- SSO/SCIM
Benefits & Compensation
- A company culture focused on DEI, work/life balance, development, authenticity, collaboration, wellness, reward & recognition, and volunteering.
Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age.
