United States Remote (Country) Full-time

EX Squared is hiring a Solutions Architect, ServiceNow (ITAM) (Remote - US)

About the Role

Jobgether is looking for a Solutions Architect focused on ServiceNow IT Asset Management (ITAM). In this role, you will design, implement, and optimize solutions using ServiceNow’s SAM and HAM modules, collaborating with cross-functional teams to translate business needs into effective technical solutions for software and hardware asset lifecycle management.

What You'll Do

  • Architect end-to-end ITAM solutions using ServiceNow SAM and HAM modules, aligning with business objectives.
  • Design, configure, and implement workflows, data structures, reports, and dashboards to support ITAM processes.
  • Collaborate with developers, administrators, and IT teams to integrate ITAM solutions across systems.
  • Conduct assessments of current ITAM processes, recommending improvements for efficiency, accuracy, and compliance.
  • Provide technical guidance, training, and knowledge sharing for IT teams and end-users.
  • Monitor solution performance, generate reports, and analyze metrics to drive continuous improvement.
  • Engage with vendors and software publishers to optimize license utilization, compliance, and cost management.

What We're Looking For

  • Bachelor’s degree or equivalent work/military experience.
  • Proven experience as an IT Solutions Architect, with a focus on ITAM and ServiceNow SAM/HAM implementation.
  • Strong understanding of software and hardware asset lifecycles, licensing models, and compliance requirements.
  • Proficiency in ServiceNow administration, configuration, and customization related to SAM/HAM modules.
  • Excellent analytical, problem-solving, and communication skills to collaborate with technical and business stakeholders.
  • Project management skills to drive ITAM initiatives and meet deadlines.
  • Self-motivated, proactive, and up-to-date with ITAM trends and technologies.

Nice to Have

  • ServiceNow certifications for SAM and HAM preferred.
  • ITIL or other relevant certifications highly desirable.

Technical Stack

  • ServiceNow
  • ServiceNow SAM module
  • ServiceNow HAM module

Benefits & Compensation

  • Competitive salary based on experience and expertise.
  • Remote work with flexible scheduling and occasional travel (approximately 10%).
  • Opportunities to work on advanced ITAM solutions and influence technology strategy.
  • Professional development and training in ServiceNow and ITAM best practices.
  • Collaborative, innovation-driven work environment.
  • Comprehensive healthcare and benefits package.

Work Mode

This is a fully remote position open to candidates based in the United States.

Jobgether is an equal opportunity employer.

Required Skills
ServiceNowServiceNow SAMServiceNow HAMIT Asset ManagementSoftware Asset ManagementHardware Asset ManagementITILCMDBDiscoveryScriptingIntegrationProcess DesignStakeholder ManagementProject Management
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About company
EX Squared

Technology company focused on IT and software solutions

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Job Details
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Posted 5 months ago