The Solutions Architect will serve as a technical advisor to GitLab prospects and customers across Australia and New Zealand, guiding them through digital transformation using GitLab's AI-powered DevSecOps platform. This role involves leading technical evaluations, shaping solution architectures, and driving platform adoption by aligning GitLab’s capabilities with customer needs across the software development lifecycle.
What You'll Do
- Guide technical discovery, demos, and validation (including proofs of value) to show how GitLab’s AI-powered DevSecOps platform meets customers’ technical and business needs across the full lifecycle, advancing qualified opportunities and increasing proof-of-value progression to successful evaluation outcomes.
- Manage the technical evaluation process as the Directly Responsible Individual, including solution design, POC/POV ownership, workshop design, and the technical components of tenders, audits, and value stream assessments, improving evaluation cycle time and supporting timely, high-quality customer decisions.
- Work closely with Account Executives and regional sales teams across ANZ to shape and execute account strategies that support new customer acquisition, expansion, and measurable revenue growth.
- Build and deepen relationships with technical practitioners and business leaders, guiding them through GitLab-driven digital transformation to increase platform adoption and develop long-term GitLab advocates.
- Advise customers on modern software development, continuous integration, continuous deployment, security, and cloud practices, recommending improvements to existing approaches to improve return on investment, shorten delivery cycles, and accelerate platform adoption.
- Serve as the voice of the customer with Product Management, Engineering, Sales, and Marketing by providing feedback, use cases, and competitive insights that inform roadmap priorities and strengthen market positioning.
- Maintain and extend your technical expertise in GitLab, DevSecOps, AI, and related cloud technologies, creating reusable examples, best practice guidance, and technical collateral that improve customer and partner enablement at scale.
- Invest in your own growth and development through ongoing learning, mentorship, and knowledge exchange to continuously improve team effectiveness and the impact of the Solutions Architect function.
What We're Looking For
- Experience engaging with customers in technical pre-sales, consulting, or similar roles, guiding them through solution design and evaluation.
- Proficiency with the end-to-end software development lifecycle, including modern DevSecOps practices and continuous integration and continuous deployment workflows.
- Hands-on experience with GitLab or comparable source control, CI/CD, and DevSecOps platforms, and the ability to map platform capabilities to customer use cases.
- Practical knowledge of cloud computing concepts and related technologies, with the ability to discuss deployment, security, and operations options with technical teams.
- Ability to manage technical evaluations such as proofs of concepts or proofs of value, contribute to tenders or audits, and design and run workshops or value stream assessments.
- Clear technical communication and presentation skills, with the ability to adapt messages for practitioners through to senior business and technical stakeholders.
- Skill in building strong relationships, listening closely, and acting as a customer advocate to internal teams such as Product, Engineering, Sales, and Marketing.
- Motivation to continuously develop professionally, including learning new technologies, deepening GitLab platform expertise, and applying transferable experience from related fields.
Technical Stack
- GitLab
- DevSecOps
- CI/CD
- source control
- cloud computing
- AI
- continuous integration
- continuous deployment
- software development lifecycle
Team & Environment
Part of GitLab's Sales organisation; partners closely with Account Executives; works asynchronously across regions to exchange best practices and solve complex customer challenges. Reports to regional Solutions Architect Manager.
Benefits & Compensation
- Flexible Paid Time Off
- Team Member Resource Groups
- Equity Compensation & Employee Stock Purchase Plan
- Growth and Development Fund
- Parental leave
- Home office support
Compensation includes equity compensation and access to an Employee Stock Purchase Plan.
Work Mode
All of our roles are remote. This position supports candidates in Australia and New Zealand.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics.
