NICE is seeking a Solution Engineer to lead the functional and technical sales process. You will coordinate solutions development across our portfolio through discovery, validation, and demonstration, articulating our value to both business and technical users.
What You'll Do
- Deliver demonstrations that align the NICE portfolio with the customer’s business challenges.
- Identify all functional and technical challenges of assigned accounts.
- Manage and interpret customer requirements and use astute questioning skills to understand, anticipate and exceed customer needs.
- Influence and educate clients that NICE’s solution will best satisfy their needs.
- Lead in all technical aspects of the sales process.
- Assist with the definition and execution of successful proof of concepts (POC), where appropriate.
- Actively contribute to a team approach with account executives and overlay teams.
- Promptly respond to functional and technical elements of RFIs/RFPs.
What We're Looking For
- 7+ years of experience supporting multiple software products into sophisticated accounts.
- 1+ years supporting Conversational AI and or Digital Transformation solutions into enterprise accounts.
- Exceptional presentation and demo capabilities.
- Experience customizing and building the storyboard for demos and POC.
- Demonstrated success in achieving strategic deal wins.
- Ability to manage multiple, complex sales opportunities simultaneously.
- Ability to communicate from C-level executives down to Agent/Front Line level employees.
Nice to Have
- Experience/knowledge of CCaaS, CX, and Conversational AI solutions.
- Experience/knowledge selling a full suite of SaaS products.
- Certifications and knowledge of cloud technologies (AWS, Azure, Google).
Technical Stack
- AWS
- Azure
- Google Cloud
Team & Environment
You will operate as an Individual Contributor reporting to the Director of Presales. Our culture is ambitious, fast-paced, collaborative, and creative, where we set the highest standards and execute beyond them.
NICE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
